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RE: windows updates installation failure

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 10-29-2008
jennex
 

Posts: n/a
RE: windows updates installation failure
October 28, 2008

Hi,

I am also having this problem on a fresh install of Windows XP Professional.
I have managed to install SP3 successfully, as well as Office updates via
the Office website.

Does the fact that I have a 64 bit CPU have anything to do with these update
issues? I have tried doing manual updates via windowsupdates.microsoft.com
as well as using automatic updates. I followed the steps below and was still
unable to perform the updates.

Here is the Windows Update Log:

2008-10-29 14:33:41:625 3256 e44 COMAPI -------------
2008-10-29 14:33:41:625 3256 e44 COMAPI -- START -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-10-29 14:33:41:625 3256 e44 COMAPI ---------
2008-10-29 14:33:41:625 3256 e44 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-10-29 14:33:41:625 1148 8e4 Agent *************
2008-10-29 14:33:41:625 1148 8e4 Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2008-10-29 14:33:41:625 1148 8e4 Agent *********
2008-10-29 14:33:41:625 1148 8e4 Agent * Online = Yes; Ignore download
priority = No
2008-10-29 14:33:41:625 1148 8e4 Agent * Criteria = "IsInstalled=0 and
IsHidden=1"
2008-10-29 14:33:41:625 1148 8e4 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-10-29 14:33:41:625 1148 8e4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-10-29 14:33:41:640 1148 8e4 Misc Microsoft signed: Yes
2008-10-29 14:33:41:796 1148 8e4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-10-29 14:33:41:796 1148 8e4 Misc Microsoft signed: Yes
2008-10-29 14:33:41:796 1148 8e4 Agent Checking for updated auth cab for
service 7971f918-a847-4430-9279-4a52d1efe18d at
http://www.update.microsoft.com/v7/m...dir/muauth.cab
2008-10-29 14:33:41:796 1148 8e4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.c ab:
2008-10-29 14:33:41:796 1148 8e4 Misc Microsoft signed: Yes
2008-10-29 14:33:41:984 1148 8e4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.c ab:
2008-10-29 14:33:41:984 1148 8e4 Misc Microsoft signed: Yes
2008-10-29 14:33:45:687 1148 8e4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2008-10-29 14:33:45:687 1148 8e4 Misc Microsoft signed: Yes
2008-10-29 14:33:45:734 1148 8e4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2008-10-29 14:33:45:734 1148 8e4 Misc Microsoft signed: Yes
2008-10-29 14:33:45:734 1148 8e4 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2008-10-29 14:33:45:734 1148 8e4 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://www.update.microsoft.com/v6/...ce/client.asmx
2008-10-29 14:34:46:875 1148 8e4 Driver DriverUtil marking
{AEE8F509-2D83-43F7-B78E-B57A4D978E1D}.100 e_detectionStateInstallable
2008-10-29 14:34:46:875 1148 8e4 Driver Matched driver to device
PCI\VEN_11AB&DEV_4364&SUBSYS_0E0A105B&REV_20
2008-10-29 14:34:46:875 1148 8e4 Driver Status: 0x180200a, ProblemNumber:
00000000
2008-10-29 14:34:46:875 1148 8e4 Driver Calculated driver attributes as
0x00000000
2008-10-29 14:34:46:875 1148 8e4 Driver DriverUtil marking
{D31746C5-1FE1-4128-B4F4-B08FED7DAA5B}.100 e_detectionStateInstallable
2008-10-29 14:34:46:875 1148 8e4 Driver Matched driver to device
ACPI\AuthenticAMD_-_x86_Family_15_Model_107
2008-10-29 14:34:46:875 1148 8e4 Driver Status: 0x180000a, ProblemNumber:
00000000
2008-10-29 14:34:46:875 1148 8e4 Driver Calculated driver attributes as
0x00000000
2008-10-29 14:34:46:875 1148 8e4 Driver DriverUtil marking
{93AB01CF-FA60-407D-B46E-A621F7867312}.100 e_detectionStateInstallable
2008-10-29 14:34:46:875 1148 8e4 Driver Matched driver to device
Monitor\AIC4191
2008-10-29 14:34:46:875 1148 8e4 Driver Status: 0x180600a, ProblemNumber:
00000000
2008-10-29 14:34:46:875 1148 8e4 Driver Calculated driver attributes as
0x00000000
2008-10-29 14:34:46:953 1148 8e4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2008-10-29 14:34:46:953 1148 8e4 Misc Microsoft signed: Yes
2008-10-29 14:34:47:062 1148 8e4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab:
2008-10-29 14:34:47:062 1148 8e4 Misc Microsoft signed: Yes
2008-10-29 14:34:47:062 1148 8e4 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2008-10-29 14:34:47:062 1148 8e4 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://www.update.microsoft.com/v6/...ce/client.asmx
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{32CB94A3-B1EF-40DE-86A8-8FBF053D800E}.100 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{18250E7C-B36E-4162-838D-1C4B408D8B73}.102 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{278BB66C-CE54-40FB-A5A2-AE55804C3917}.106 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{70D41FF9-0796-4EB6-A699-61C04CB395FE}.100 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{27D0A4B7-77C3-48A9-90D3-F67368BB0E37}.107 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{44F3BFC5-1C64-41E2-839D-A91407634BAB}.101 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{973E334F-2ABA-4DE2-B51B-EFB975992C1A}.104 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{E7EC15F8-AF04-4745-99E1-2271E868F50C}.102 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{6D930EBC-BB1C-4DC5-82F6-C15366AF904A}.102 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{C549AD65-F3B3-42E6-B0D7-6FE55576F2BB}.102 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{8079EF5C-B355-4C65-8888-8D708BEB2D87}.102 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{1D15F829-5844-49B4-9518-AC5A91E12BCB}.103 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{5D2787CB-BCB5-439D-B734-3E6F1B21B2DD}.105 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{424B1C8F-742A-4614-8012-1BB25B527706}.100 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{650F9FB5-032E-41BB-B31B-4210AC074F8B}.102 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{25EE37D4-1EB2-4546-843F-AD0AC80BC14E}.104 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{33A7EDF1-2350-4102-8082-9540EFF65704}.102 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{8FD536A6-5577-432D-8031-3369530913DC}.102 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{336530D3-9AE4-42DF-9606-4FB35D46CEFC}.102 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Added update
{9397A21F-246C-453B-AC05-65BF4FC6B68B}.101 to search result
2008-10-29 14:34:54:109 1148 8e4 Agent * Found 20 updates and 43
categories in search; evaluated appl. rules of 1055 out of 1474 deployed
entities
2008-10-29 14:34:54:125 1148 8e4 Agent *********
2008-10-29 14:34:54:125 1148 8e4 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2008-10-29 14:34:54:125 1148 8e4 Agent *************
2008-10-29 14:34:54:140 1148 8e4 Report REPORT EVENT:
{CD6B2863-EAF1-4677-9FE5-E7DE1227DC10} 2008-10-29
14:34:54:125-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software
Synchronization Windows Update Client successfully detected 20 updates.
2008-10-29 14:34:54:140 3256 a4 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-10-29 14:34:54:890 3256 a4 COMAPI - Updates found = 20
2008-10-29 14:34:54:890 3256 a4 COMAPI ---------
2008-10-29 14:34:54:890 3256 a4 COMAPI -- END -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-10-29 14:34:54:890 3256 a4 COMAPI -------------
2008-10-29 14:34:54:968 3256 e44 COMAPI -------------
2008-10-29 14:34:54:968 3256 e44 COMAPI -- START -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-10-29 14:34:54:968 3256 e44 COMAPI ---------
2008-10-29 14:34:54:968 1148 8e4 Agent *************
2008-10-29 14:34:54:968 3256 e44 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-10-29 14:34:54:968 1148 8e4 Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2008-10-29 14:34:54:968 1148 8e4 Agent *********
2008-10-29 14:34:54:968 1148 8e4 Agent * Online = No; Ignore download
priority = No
2008-10-29 14:34:54:968 1148 8e4 Agent * Criteria = "IsInstalled = 0 and
IsHidden = 0"
2008-10-29 14:34:54:968 1148 8e4 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-10-29 14:36:02:843 1148 8e4 Driver DriverUtil marking
{AEE8F509-2D83-43F7-B78E-B57A4D978E1D}.100 e_detectionStateInstallable
2008-10-29 14:36:02:843 1148 8e4 Driver Matched driver to device
PCI\VEN_11AB&DEV_4364&SUBSYS_0E0A105B&REV_20
2008-10-29 14:36:02:843 1148 8e4 Driver Status: 0x180200a, ProblemNumber:
00000000
2008-10-29 14:36:02:843 1148 8e4 Driver Calculated driver attributes as
0x00000000
2008-10-29 14:36:02:843 1148 8e4 Driver DriverUtil marking
{D31746C5-1FE1-4128-B4F4-B08FED7DAA5B}.100 e_detectionStateInstallable
2008-10-29 14:36:02:843 1148 8e4 Driver Matched driver to device
ACPI\AuthenticAMD_-_x86_Family_15_Model_107
2008-10-29 14:36:02:843 1148 8e4 Driver Status: 0x180000a, ProblemNumber:
00000000
2008-10-29 14:36:02:843 1148 8e4 Driver Calculated driver attributes as
0x00000000
2008-10-29 14:36:02:843 1148 8e4 Driver DriverUtil marking
{93AB01CF-FA60-407D-B46E-A621F7867312}.100 e_detectionStateInstallable
2008-10-29 14:36:02:843 1148 8e4 Driver Matched driver to device
Monitor\AIC4191
2008-10-29 14:36:02:843 1148 8e4 Driver Status: 0x180600a, ProblemNumber:
00000000
2008-10-29 14:36:02:843 1148 8e4 Driver Calculated driver attributes as
0x00000000
2008-10-29 14:36:03:515 1148 8e4 Agent * Added update
{93AB01CF-FA60-407D-B46E-A621F7867312}.100 to search result
2008-10-29 14:36:03:515 1148 8e4 Agent * Added update
{AEE8F509-2D83-43F7-B78E-B57A4D978E1D}.100 to search result
2008-10-29 14:36:03:515 1148 8e4 Agent Update
{DFED1488-A8DB-44A6-B403-BC92696D9CE6}.102 is pruned out due to potential
supersedence
2008-10-29 14:36:03:515 1148 8e4 Agent * Added update
{D31746C5-1FE1-4128-B4F4-B08FED7DAA5B}.100 to search result
2008-10-29 14:36:03:515 1148 8e4 Agent * Added update
{28190A6C-BDE4-4B91-83BC-1F0231B694B2}.103 to search result
2008-10-29 14:36:03:515 1148 8e4 Agent * Added update
{50DB9656-93F2-4FAA-9EC4-14D8603A060D}.109 to search result
2008-10-29 14:36:03:515 1148 8e4 Agent Update
{0162A7A8-01E2-416F-ADCB-2C68141A7183}.104 is pruned out due to potential
supersedence
2008-10-29 14:36:03:515 1148 8e4 Agent Update
{86257641-3137-4584-A786-873E2EFF9AFB}.100 is pruned out due to potential
supersedence
2008-10-29 14:36:03:515 1148 8e4 Agent Update
{2BE6143C-5547-4FEE-AFC6-37CD3D2D585D}.101 is pruned out due to potential
supersedence
2008-10-29 14:36:03:515 1148 8e4 Agent Update
{ED0D8850-60F4-48FC-BD76-49EED8A6F341}.106 is pruned out due to potential
supersedence
2008-10-29 14:36:03:515 1148 8e4 Agent Update
{B4D318F7-B6A2-4470-A051-1D20600AAD80}.106 is pruned out due to potential
supersedence
2008-10-29 14:36:03:515 1148 8e4 Agent * Added update
{A2A1D3B3-C228-45AD-9175-566E7DD41DD1}.100 to search result
2008-10-29 14:36:03:515 1148 8e4 Agent * Added update
{4CCA8DEF-C5C7-4A19-B75A-2BE59BA0B710}.103 to search result
2008-10-29 14:36:03:515 1148 8e4 Agent Update
{4C811AB7-3E1C-4D53-A572-61E553D597C9}.100 is pruned out due to potential
supersedence
2008-10-29 14:36:03:515 1148 8e4 Agent * Added update
{83D1ADF5-779D-4016-8C31-549270F67B3F}.103 to search result
2008-10-29 14:36:03:515 1148 8e4 Agent Update
{D1ABF450-4A72-49DD-BAFE-8AF9E320E133}.103 is pruned out due to potential
supersedence
2008-10-29 14:36:03:515 1148 8e4 Agent Update
{21BCAD0E-37DF-4D5F-B806-48841D2D149A}.100 is pruned out due to potential
supersedence
2008-10-29 14:36:03:515 1148 8e4 Agent * Added update
{CEF090EE-D94B-4E61-9E2E-604F7387BE97}.100 to search result
2008-10-29 14:36:03:515 1148 8e4 Agent * Added update
{3B151C1D-1C4E-492E-82A3-4BF70484841F}.100 to search result
2008-10-29 14:36:03:515 1148 8e4 Agent * Added update
{3DE030BB-2666-44F6-9B15-E02FE518833F}.100 to search result
2008-10-29 14:36:03:515 1148 8e4 Agent * Added update
{52ABB0B9-4A66-49EA-A2FD-AC9854641A3F}.102 to search result
2008-10-29 14:36:03:515 1148 8e4 Agent * Added update
{41D1F3CB-6ABF-4AF8-BBB2-FD19E6501524}.102 to search result
2008-10-29 14:36:03:515 1148 8e4 Agent * Added update
{5F569A2D-C253-4690-B7DD-416BEFE23A20}.100 to search result
2008-10-29 14:36:03:515 1148 8e4 Agent * Found 14 updates and 43
categories in search; evaluated appl. rules of 1055 out of 1474 deployed
entities
2008-10-29 14:36:03:546 1148 8e4 Agent *********
2008-10-29 14:36:03:546 1148 8e4 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2008-10-29 14:36:03:546 1148 8e4 Agent *************
2008-10-29 14:36:03:546 3256 a4 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-10-29 14:36:03:562 3256 a4 COMAPI - Updates found = 14
2008-10-29 14:36:03:562 3256 a4 COMAPI ---------
2008-10-29 14:36:03:562 3256 a4 COMAPI -- END -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2008-10-29 14:36:03:562 3256 a4 COMAPI -------------
2008-10-29 14:37:00:640 3256 e44 COMAPI -------------
2008-10-29 14:37:00:640 3256 e44 COMAPI -- START -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-10-29 14:37:00:640 3256 e44 COMAPI ---------
2008-10-29 14:37:00:640 3256 e44 COMAPI - Allow source prompts: Yes;
Forced: No; Force quiet: No
2008-10-29 14:37:00:640 3256 e44 COMAPI - Updates in request: 7
2008-10-29 14:37:00:640 3256 e44 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-10-29 14:37:00:640 3256 e44 COMAPI - Updates to install = 7
2008-10-29 14:37:00:640 3256 e44 COMAPI <<-- SUBMITTED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-10-29 14:37:00:640 1148 408 Agent *************
2008-10-29 14:37:00:640 1148 408 Agent ** START ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2008-10-29 14:37:00:640 1148 408 Agent *********
2008-10-29 14:37:00:640 1148 408 Agent * Updates to install = 7
2008-10-29 14:37:00:656 1148 408 Agent * Title = Security Update for
Microsoft .NET Framework, Version 2.0 (KB928365)
2008-10-29 14:37:00:656 1148 408 Agent * UpdateId =
{28190A6C-BDE4-4B91-83BC-1F0231B694B2}.103
2008-10-29 14:37:00:656 1148 408 Agent * Bundles 1 updates:
2008-10-29 14:37:00:656 1148 408 Agent *
{532DE0D7-B6DF-4374-8DAB-40B918908B2E}.103
2008-10-29 14:37:00:656 1148 408 Agent * Title = Security Update for
Internet Explorer 7 for Windows XP (KB938127)
2008-10-29 14:37:00:656 1148 408 Agent * UpdateId =
{A2A1D3B3-C228-45AD-9175-566E7DD41DD1}.100
2008-10-29 14:37:00:656 1148 408 Agent * Bundles 1 updates:
2008-10-29 14:37:00:656 1148 408 Agent *
{5DB41B67-E1CE-460B-A5E9-32EF222D3EEA}.100
2008-10-29 14:37:00:656 1148 408 Agent * Title = Cumulative Security
Update for ActiveX Killbits for Windows XP (KB953839)
2008-10-29 14:37:00:656 1148 408 Agent * UpdateId =
{4CCA8DEF-C5C7-4A19-B75A-2BE59BA0B710}.103
2008-10-29 14:37:00:656 1148 408 Agent * Bundles 1 updates:
2008-10-29 14:37:00:656 1148 408 Agent *
{5F4D59DC-F66B-477E-A092-AA95045CDD7F}.101
2008-10-29 14:37:00:656 1148 408 Agent * Title = Security Update for
Windows XP (KB946648)
2008-10-29 14:37:00:656 1148 408 Agent * UpdateId =
{83D1ADF5-779D-4016-8C31-549270F67B3F}.103
2008-10-29 14:37:00:656 1148 408 Agent * Bundles 1 updates:
2008-10-29 14:37:00:656 1148 408 Agent *
{A17CBA4F-58E7-4F13-A1E0-712D6F478F2D}.103
2008-10-29 14:37:00:656 1148 408 Agent * Title = Windows Malicious
Software Removal Tool - September 2008 (KB890830)
2008-10-29 14:37:00:656 1148 408 Agent * UpdateId =
{CEF090EE-D94B-4E61-9E2E-604F7387BE97}.100
2008-10-29 14:37:00:656 1148 408 Agent * Bundles 1 updates:
2008-10-29 14:37:00:656 1148 408 Agent *
{B02823D7-5ACD-4857-9DD3-FE6F7349771D}.100
2008-10-29 14:37:00:656 1148 408 Agent * Title = Windows Genuine
Advantage Notification (KB905474)
2008-10-29 14:37:00:656 1148 408 Agent * UpdateId =
{3DE030BB-2666-44F6-9B15-E02FE518833F}.100
2008-10-29 14:37:00:656 1148 408 Agent * Bundles 1 updates:
2008-10-29 14:37:00:656 1148 408 Agent *
{ADBBF7D2-E869-4128-A597-8456CA518839}.100
2008-10-29 14:37:00:656 1148 408 Agent * Title = Cumulative Security
Update for Internet Explorer 7 for Windows XP (KB956390)
2008-10-29 14:37:00:656 1148 408 Agent * UpdateId =
{41D1F3CB-6ABF-4AF8-BBB2-FD19E6501524}.102
2008-10-29 14:37:00:656 1148 408 Agent * Bundles 1 updates:
2008-10-29 14:37:00:656 1148 408 Agent *
{D30EF1A9-7A00-4CE7-A177-DBDF9AAC3568}.102
2008-10-29 14:38:06:421 1148 408 Handler Attempting to create remote handler
process as DONPC\Keystone in session 0
2008-10-29 14:38:06:593 3472 35c Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-10-29 14:38:06:593 3472 35c Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2008-10-29 14:38:06:593 3472 35c AUClnt FATAL: Error: 0x80004002. wuauclt
handler: failed to spawn COM server
2008-10-29 14:38:06:593 1148 408 Handler FATAL: 0x80004002: ERROR: Remote
update handler container process created (PID: 3472), but exited before
signaling event
2008-10-29 14:38:06:593 1148 408 Agent * WARNING: Exit code = 0x80004002
2008-10-29 14:38:06:593 1148 408 Agent *********
2008-10-29 14:38:06:593 1148 408 Agent ** END ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2008-10-29 14:38:06:593 1148 408 Agent *************
2008-10-29 14:38:06:593 1148 408 Agent WARNING: WU client failed installing
updates with error 0x80004002
2008-10-29 14:38:06:609 3256 b98 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-10-29 14:38:06:609 3256 b98 COMAPI - Install call failed
2008-10-29 14:38:06:609 3256 b98 COMAPI - Reboot required = No
2008-10-29 14:38:06:609 3256 b98 COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x80004002
2008-10-29 14:38:06:609 3256 b98 COMAPI ---------
2008-10-29 14:38:06:609 3256 b98 COMAPI -- END -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-10-29 14:38:06:609 3256 b98 COMAPI -------------
2008-10-29 14:38:07:359 3256 e44 COMAPI WARNING: Operation failed due to
earlier error, hr=80004002


Thanks for any suggestions!!



"Vinay" wrote:

> I have tried over 50 times to download windows updates (both express
> automatic and custom) over the last two weeks but everytime I get a message
> that updates failed to install. However, I am able to download "office"
> updates. I have windows XP professional.

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