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Can't download any programs online

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  #1 (permalink)  
Old 10-29-2008
Doglbs
 

Posts: n/a
Can't download any programs online
I'm running windows XP, Explore 7
every time i try to download online a "Versalsoft downloader" take over,
prevents the download. It wants me to purchase the program...etc. How can i
remove this downloader?
--
DogLBS
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  #2 (permalink)  
Old 10-29-2008
TaurArian
 

Posts: n/a
Re: Can't download any programs online
Click start, select Control Panel and select Add and Remove programs - is it
listed?

Do you have a program entry for it, perhaps it has an uninstaller there.

If it's an add on for IE7, perhaps you can disable the add in. (Tools menu -
manage add ons)

Just some thoughts.



--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Doglbs" <Doglbs@discussions.microsoft.com> wrote in message
news612187B-F52C-46A0-819C-E53AAB77E12E@microsoft.com...
> I'm running windows XP, Explore 7
> every time i try to download online a "Versalsoft downloader" take over,
> prevents the download. It wants me to purchase the program...etc. How can
> i
> remove this downloader?
> --
> DogLBS



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  #3 (permalink)  
Old 10-29-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Can't download any programs online
How does this pertain to Windows Update?

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjunction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Doglbs wrote:
> I'm running windows XP, Explore 7
> every time i try to download online a "Versalsoft downloader" take over,
> prevents the download. It wants me to purchase the program...etc. How can
> i
> remove this downloader?


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