Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup, please.
You receive a "0x80070490" error code when you use Windows Update or
Microsoft Update Web sites to install updates:
2. There's a very strong possibility that you have a Vundo infection, which
is usually accompanied by ZLOB and/or SDBot infections, all of which are
protected by a rootkit.
Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
When all else fails, HijackThis v2.0.2
) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
, or another appropriate forum for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
> I have had this problem for several months now. I don't know for exactly
> long, I'm going to guess no longer than four. I have only been able to
> install one Windows Update since this started.
> Everything online is unhelpful. Other people seem to have this problem too
> and from what I've found online, nobody knows what to do.
> The error is that Windows cannot search for new updates.
> Errors found:
> Code 80070490
> Any help would be appreciated. Thanks.