Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup, please.
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB946648).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
> computer fails to install above update. Message "denied access" after
> 1/2 hour of attempting installation. I have seen many with this problem
> have not really seen the solutions.
> being a rookie on this site Maybe I am failing to activate the answers