Windows Update error 80072efd

I have CA Security Software firewall and the instruction for correcting this
update error says to add Windows update websites to a firewall exceptions
list. The problem is that in CA Security Firewall, it asks me to add to the
advanced application control list. I don't know what the name of the program
is. The website address looks nothing like the options coming up under the
application control list and when I select add, it asks me to select the file
to be added.

The name of the product you posted is not specific.
These are *specific* names of CA products: CA Personal Firewall, CA
Internet Security Suite, etc.

The executables involved for Vista are wuauclt.exe and wuapp.exe.
RPC can *not* be blocked by the firewall, as shown here:

Some firewalls may reject network traffic that originates from Windows
Server 2003 Service Pack 1-based or Windows Vista-based computers
http://support.microsoft.com/kb/899148

Suggest *not* doing any editing of the registry rather, visit CA's site
to learn how to allow RPC access.


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============





msdldavies wrote:

> I have CA Security Software firewall and the instruction for correcting this
> update error says to add Windows update websites to a firewall exceptions
> list. The problem is that in CA Security Firewall, it asks me to add to the
> advanced application control list. I don't know what the name of the program
> is. The website address looks nothing like the options coming up under the
> application control list and when I select add, it asks me to select the file
> to be added.

I have been getting the same error code as you. And I am also using the CA
Security Software. On Windows Xp. If you get yours fixed please let me know
how you did it. Thanks

"msdldavies" wrote:

> I have CA Security Software firewall and the instruction for correcting this
> update error says to add Windows update websites to a firewall exceptions
> list. The problem is that in CA Security Firewall, it asks me to add to the
> advanced application control list. I don't know what the name of the program
> is. The website address looks nothing like the options coming up under the
> application control list and when I select add, it asks me to select the file
> to be added.