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(KB958644) installation failure w/code 0x8007010B

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  #1 (permalink)  
Old 10-27-2008
WallaWalla1
 

Posts: n/a
(KB958644) installation failure w/code 0x8007010B

Windows 2000 Version 5.0 (build 2195 SP4)
Update KB958644 Installation Failure
Error Code: 0x8007010B

First failure using Automatic Update. Attempted manual update on the
Windows Update Webpage, with same result.

Unable to find any information about this error code on Microsoft's
Support page.

Any help would be appreciated.


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  #2 (permalink)  
Old 10-27-2008
TaurArian
 

Posts: n/a
Re: (KB958644) installation failure w/code 0x8007010B
Error: 0x8007010B when downloading or installing all updates
Error = cannot find directory

Thoughts :

Do you have this folder: C:\Windows\Temp
If not create a folder in the Windows folder called "temp"

If that doesn't work, create one in the root of the drive
C:\temp

Try WU again.


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TaurArian [MVP] 2005-2009 - Update Services
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"WallaWalla1" <WallaWalla1.3hxl3p@DoNotSpam.com> wrote in message
news:WallaWalla1.3hxl3p@DoNotSpam.com...
>
> Windows 2000 Version 5.0 (build 2195 SP4)
> Update KB958644 Installation Failure
> Error Code: 0x8007010B
>
> First failure using Automatic Update. Attempted manual update on the
> Windows Update Webpage, with same result.
>
> Unable to find any information about this error code on Microsoft's
> Support page.
>
> Any help would be appreciated.
>
>
> --
> WallaWalla1
> ------------------------------------------------------------------------
> WallaWalla1's Profile: http://forums.techarena.in/members/wallawalla1.htm
> View this thread: http://forums.techarena.in/windows-update/1061760.htm
>
> http://forums.techarena.in
>



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  #3 (permalink)  
Old 10-27-2008
WallaWalla1
 

Posts: n/a
Re: (KB958644) installation failure w/code 0x8007010B

Thank you for the reply, TaurArian.

I checked my directory and there is no (C:\Windows) folder.

There is a (C:\WINNT\Temp) folder.

There is also a (C:\Temp) folder.

I performed an Internet search for the error code, (0x8007010B), and it
found several hits, but in each and every case, the code was for the
Windows Vista O/S, and again, I am using Windows 2000.

Very frustrating...

I am not absolutely sure, but I think that this update was part of a
multi-update pack which was installed recently. And I think the
(KB958644) update failed while the rest of the update installed as
intended.

Thanks again for taking the time to respond, and if you have any
further suggestions, I would appreciate any help you can give me...


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  #4 (permalink)  
Old 10-27-2008
MowGreen [MVP]
 

Posts: n/a
Re: (KB958644) installation failure w/code 0x8007010B
0x8007010B signifies that the directory name is invalid.

Check the KB958644.log, located in WINNT for any errors and post it into
your reply, OR, download the update from here and *save* it:

http://www.microsoft.com/downloads/d...DisplayLang=en

Once the download completes, use ' Method 3: Perform a clean boot of the
computer and then install the update', here :
http://support.microsoft.com/kb/883825

Did that get KB958644 installed ?


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



WallaWalla1 wrote:

> Thank you for the reply, TaurArian.
>
> I checked my directory and there is no (C:\Windows) folder.
>
> There is a (C:\WINNT\Temp) folder.
>
> There is also a (C:\Temp) folder.
>
> I performed an Internet search for the error code, (0x8007010B), and it
> found several hits, but in each and every case, the code was for the
> Windows Vista O/S, and again, I am using Windows 2000.
>
> Very frustrating...
>
> I am not absolutely sure, but I think that this update was part of a
> multi-update pack which was installed recently. And I think the
> (KB958644) update failed while the rest of the update installed as
> intended.
>
> Thanks again for taking the time to respond, and if you have any
> further suggestions, I would appreciate any help you can give me...
>
>

Reply With Quote
  #5 (permalink)  
Old 10-27-2008
WallaWalla1
 

Posts: n/a
Re: (KB958644) installation failure w/code 0x8007010B

'MowGreen [MVP Wrote:
> ;4048858']0x8007010B signifies that the directory name is invalid.
>
> Check the KB958644.log, located in WINNT for any errors and post it
> into
> your reply, OR, download the update from here and *save* it:
>
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> Once the download completes, use ' Method 3: Perform a clean boot of
> the
> computer and then install the update', here :
> http://support.microsoft.com/kb/883825
>
> Did that get KB958644 installed ?
>
>
> MowGreen [MVP 2003-2009]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> WallaWalla1 wrote:
>
> > Thank you for the reply, TaurArian.
> >
> > I checked my directory and there is no (C:\Windows) folder.
> >
> > There is a (C:\WINNT\Temp) folder.
> >
> > There is also a (C:\Temp) folder.
> >
> > I performed an Internet search for the error code, (0x8007010B), and

> it
> > found several hits, but in each and every case, the code was for the
> > Windows Vista O/S, and again, I am using Windows 2000.
> >
> > Very frustrating...
> >
> > I am not absolutely sure, but I think that this update was part of a
> > multi-update pack which was installed recently. And I think the
> > (KB958644) update failed while the rest of the update installed as
> > intended.
> >
> > Thanks again for taking the time to respond, and if you have any
> > further suggestions, I would appreciate any help you can give me...
> >
> >


MowGreen,

THANK YOU!

It did allow me to perform the update using your suggestions!

It now gives me some issues regarding the msconfig settings that are
currently in use, but * I think * I can figure that out.

If not, you can bet I'll be back with hat in hand again.

I really appreciate you taking the time to give me some help

Wallawalla1


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