Windows update error message

I am getting Error number: 0x8DDD0004 when trying to access Windows update
and I think it might be something to do with an "Add on" which I seem to be
missing.

Can anyone tell me how do I add the WUWebControl Class IE helper add-on. It
is absent from my list of add-ons? I am using Internet Explorer 7 and
Windows XP SP3.

Any help appreciated.

Error that you see in the upper-right corner when you visit the Windows
Update Web site on a Windows XP-based computer: "[Error number: 0x8DDD0004]"
http://support.microsoft.com/kb/914224

Also make sure you accepted the Microsoft Trust Certificate


To turn on automatic updating of trusted root authority certificates
http://technet.microsoft.com/en-us/l.../cc786443.aspx

1. In Control Panel, open Add or Remove Programs
2. Click Add/Remove Windows Components.
3. Select the Update Root Certificates check box.
4. Click Next, and then click Finish.

Note
.. To open Add/Remove Windows Components, click Start, click Control Panel,
click Add or Remove Programs, and then click Add/Remove Windows Components.



--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Kessock" <Kessock@discussions.microsoft.com> wrote in message
news:B44658C4-D925-417B-AFD4-800ACA78FE4A@microsoft.com...
>I am getting Error number: 0x8DDD0004 when trying to access Windows update
> and I think it might be something to do with an "Add on" which I seem to
> be
> missing.
>
> Can anyone tell me how do I add the WUWebControl Class IE helper add-on.
> It
> is absent from my list of add-ons? I am using Internet Explorer 7 and
> Windows XP SP3.
>
> Any help appreciated.