Assuming this is sudden, new behavior...
Unexplained computer behavior may be caused by deceptive software
Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
When all else fails, HijackThis v2.0.2
) is the preferred tool to use (in
conjunction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
, or another appropriate forum for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent computer repair shop.
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
> When I launch Automatic Updates from the Control panel, the options are
> all greyed out - despite the fact that I have administrator status on my
> computer (XP, SP3). In addition the service does not ever inform me
> that updates have been downloaded and are ready to be installed, even
> though this is the selected option visible on the greyed-out buttons.
> Can anyone tell me what to do, please? I've tried to search all the
> relevant threads!