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confused

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  #1 (permalink)  
Old 10-23-2008
Stormys500lmtd
 

Posts: n/a
confused
Am running XP HOME, can'tget any updates all of a sudden, says I am running
in safe mode, in which I am not, and that I am not ther administrator in
which I am.

So far, none of the fix's here seem to work.

Laurie
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  #2 (permalink)  
Old 10-23-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: confused
There's a very strong possibility that you have a Vundo infection, which is
usually accompanied by ZLOB and/or SDBot infections, all of which are
protected by a rootkit.

Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

==========================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Stormys500lmtd wrote:
> Am running XP HOME, can'tget any updates all of a sudden, says I am
> running
> in safe mode, in which I am not, and that I am not ther administrator in
> which I am.
>
> So far, none of the fix's here seem to work.
>
> Laurie


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