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  #1 (permalink)  
Old 10-23-2008
anna
 

Posts: n/a
hello
i have a big problem with my windows updates. it always shows that message
error 0x80070424 everytime i try to update them. is there anyone who could
help me/??if there is please send me an email anna_k88@hotmail.com


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  #2 (permalink)  
Old 10-23-2008
Engel
 

Posts: n/a
RE: hello
Hello Anna,

What operating system and service pack are you currently using?
-=-
Which update(s) are you trying to install?
-=-

80070424 usually means that the BITS service (required by Windows Update) is
not running.

It seems possible that your Windows installation has been deliberately
damaged by a trojan (Vundo, along any uninvited guests. (SDBot and ZLOB, all
protected by a rootkit.)) so as to prevent you updating your system or
removing the trojan.


Your first priority must be to cleanse your PC of all malware. It is futile
trying to update your Windows XP system for so long as it is being subverted
by malware. If you do not know how to cleanse your PC of malware, then take
it to an expert who does. If that is not possible, then your only option is
to re-format the hard disk and install a fresh copy of XP, then apply XP
Service Pack 3, then apply all pending Windows Updates.
-=-
Have a look at this post. It may be relevant to your problem.
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=94d23 0a5-48a2-43a1-b43c-7a94d5db023d&mid=94d230a5-48a2-43a1-b43c-7a94d5db023d>

This will give you a starting point for your troubleshooting anyway.

Please let us know if the problem remains

Ǝиçεl
-=-




"anna" wrote:

> i have a big problem with my windows updates. it always shows that message
> error 0x80070424 everytime i try to update them. is there anyone who could
> help me/??if there is please send me an email anna_k88@hotmail.com
>
>

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  #3 (permalink)  
Old 10-23-2008
jch
 

Posts: n/a
Re: hello
Check your HKLM Registry to see if you have an entry for SensLogn
(HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\SensLogn ) This was the problem I had and
after adding SensLogn with the appropriate subkeys, my problem was resolved.
I've no idea how the key came to be missing to begin with. BTW, I'm running
XP.

Doing a Google for SensLogn Registry Key might be helpful for you. Here's
one link:
http://www.microsoft.com/communities...r=US&sloc=&p=1


anna wrote:
> i have a big problem with my windows updates. it always shows that
> message error 0x80070424 everytime i try to update them. is there
> anyone who could help me/??if there is please send me an email
> anna_k88@hotmail.com



Reply With Quote
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