Have you opened a free support incident? (See below.)
I can tell you how to remove the download and "hide" SP3 but...
1. Free support is only available until April 2009; and...
2. If WinXP SP3 isn't installed by April 2010, you will not be offered any
How to troubleshoot an unsuccessful installation of WinXP SP3
WinXP SP3 - Read all prerequisites for a successful installation
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
| select "Windows
XP" then select "Windows XP Service Pack 3"
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
> My machine downloaded the SP3 files which I don't want to install any
> I already tried 3 times to install it and each time it wouldn't complete
> to some error which I don't want to waste time investigating.
> The Update shield keeps showing up in the system tray and it's starting to
> annoy me. So, how do I get rid of the install files and install shield in
> the tray?
> Thanks in advance