Update failed!

Up until this last update, all updates have installed without a problem.
This time, there were two of the 11 updates that failed to install. They
are KB955466 and KB957257, if it matters.
What can I do to help these get installed?
--
Peter of Duvall

For both updates...

How to troubleshoot failures updating your Office installation from the
Office Update Web site:
http://support.microsoft.com/kb/304498

For KB955466 only...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB955466)

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Peter Deniet wrote:
> Up until this last update, all updates have installed without a problem.
> This time, there were two of the 11 updates that failed to install. They
> are KB955466 and KB957257, if it matters.
> What can I do to help these get installed?

Start with Method 1 (ignore title of KB article) - Updates are not installed
successfully from Windows Update, from Microsoft Update, or by using
Automatic Updates after you perform a new Windows XP installation or you
repair a Windows XP installation
http://support.microsoft.com/kb/943144

Note this is for Windows XP and not Vista.


--
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn''t give any rights.



"Peter Deniet" wrote:

> Up until this last update, all updates have installed without a problem.
> This time, there were two of the 11 updates that failed to install. They
> are KB955466 and KB957257, if it matters.
> What can I do to help these get installed?
> --
> Peter of Duvall