Is the system free of malware ? Using Internet Explorer, suggest you
attempt a scan here: http://onecare.live.com/site/en-us/center/howsafe.htm
and/or here: http://www.kaspersky.co.uk/virusscanner
The first scanner can remove malware; the second can not but is *very*
good at detecting malwares' presence.
IF no malware is detected, see:
The Windows Update Web site or the Microsoft Update Web site does not
appear, and you receive the following error message: "Initialization
Error messages that you may receive when you try to download and install
updates from the Windows Update Web site, from the Microsoft Update Web
site, or from a WSUS server: "0x800704DD," "0x80240020," or both
If still no joy, then suggest you download and *save* AU Reset (v78)
* Temporarily disable the installed secuirty software:
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware
Enable the native Windows firewall *
The system needs to be online in order to download needed update
Now run au_check_v78_codeplex.exe and allow it time to complete it's
*** Reenable the installed security software ***
Try to update now.
MowGreen [MVP 2003-2009]
tellyboy uk wrote:
> Now I have another error: 0x800704DD
> "tellyboy uk" wrote:
>>I've always been able to carryout updates with no problem.
>>But now I get a error: 0x800A1391. I've turn off my firewall still the same,
>>enabled Pop-ups from Microsoft still the same.