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Up-Date Failure error: 0x800A1391

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 10-09-2008
tellyboy uk
 

Posts: n/a
Up-Date Failure error: 0x800A1391
I've always been able to carryout updates with no problem.

But now I get a error: 0x800A1391. I've turn off my firewall still the same,
enabled Pop-ups from Microsoft still the same.
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  #2 (permalink)  
Old 10-09-2008
tellyboy uk
 

Posts: n/a
RE: Up-Date Failure error: 0x800A1391
Now I have another error: 0x800704DD

"tellyboy uk" wrote:

> I've always been able to carryout updates with no problem.
>
> But now I get a error: 0x800A1391. I've turn off my firewall still the same,
> enabled Pop-ups from Microsoft still the same.

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  #3 (permalink)  
Old 10-09-2008
MowGreen [MVP]
 

Posts: n/a
Re: Up-Date Failure error: 0x800A1391
Is the system free of malware ? Using Internet Explorer, suggest you
attempt a scan here: http://onecare.live.com/site/en-us/center/howsafe.htm
and/or here: http://www.kaspersky.co.uk/virusscanner

The first scanner can remove malware; the second can not but is *very*
good at detecting malwares' presence.

IF no malware is detected, see:

The Windows Update Web site or the Microsoft Update Web site does not
appear, and you receive the following error message: "Initialization
error 0x800A1391"
http://support.microsoft.com/kb/836961

Error messages that you may receive when you try to download and install
updates from the Windows Update Web site, from the Microsoft Update Web
site, or from a WSUS server: "0x800704DD," "0x80240020," or both
http://support.microsoft.com/kb/910341

If still no joy, then suggest you download and *save* AU Reset (v78)
http://www.codeplex.com/aureset/Rele...eleaseId=17263

* Temporarily disable the installed secuirty software:
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware
Programs
http://www.bleepingcomputer.com/forums/topic114351.html

Enable the native Windows firewall *
The system needs to be online in order to download needed update
software components.

Now run au_check_v78_codeplex.exe and allow it time to complete it's
operation.
Reboot afterwards.
*** Reenable the installed security software ***
Try to update now.

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============


tellyboy uk wrote:

> Now I have another error: 0x800704DD
>
> "tellyboy uk" wrote:
>
>
>>I've always been able to carryout updates with no problem.
>>
>>But now I get a error: 0x800A1391. I've turn off my firewall still the same,
>>enabled Pop-ups from Microsoft still the same.

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  #4 (permalink)  
Old 10-10-2008
tellyboy uk
 

Posts: n/a
Re: Up-Date Failure error: 0x800A1391
Thanks for the reply, but I do not have the regedit line as laid out in
the sheet http://support.microsoft.com/kb/910341

"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\SensLogn" as shown on sheet.

I have only:-
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\dimsntfy "


thanks

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  #5 (permalink)  
Old 10-13-2008
MowGreen [MVP]
 

Posts: n/a
Re: Up-Date Failure error: 0x800A1391
tellyboy uk wrote:

> Thanks for the reply, but I do not have the regedit line as laid out in
> the sheet http://support.microsoft.com/kb/910341
>
> "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\SensLogn" as shown on sheet.
>
> I have only:-
> "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
> NT\CurrentVersion\Winlogon\Notify\dimsntfy "
>
>
> thanks
>


You're mowst welcome. Glad to hear the system is updating successfully now.

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============
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  #6 (permalink)  
Old 10-24-2008
tellyboy uk
 

Posts: n/a
Re: Up-Date Failure error: 0x800A1391

Many thanks for the Help given.

Problem all sorted using the codeplex AU download.

thanks again
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  #7 (permalink)  
Old 10-24-2008
MowGreen [MVP]
 

Posts: n/a
Re: Up-Date Failure error: 0x800A1391
tellyboy uk wrote:

> Many thanks for the Help given.
>
> Problem all sorted using the codeplex AU download.
>
> thanks again


You're mowst welcome. Somehow thought the issue was resolved previously,
when obviously, it was not. Glad to hear it's sorted out now.

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============
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