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failing to install updates

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 10-06-2008
Archangel72
 

Posts: n/a
failing to install updates
I have got 2 updates that are continuosly failing to install

this one
Update for Windows Vista for x64-based Systems (KB954366)

Installation date: ‎10/‎5/‎2008 6:03 PM

Installation status: Failed

Error details: Code 80070020

Update type: Recommended

Install this update to resolve a set of known application compatibility
issues with Windows Vista. After you install this item, you may have to
restart your computer. This update is provided to you and licensed under the
Windows Vista License Terms.

More information:
http://support.microsoft.com/kb/954366

Help and Support:
http://support.microsoft.com


and

this one

Security Update for Windows Vista for x64-based Systems (KB954154)

Installation date: ‎10/‎5/‎2008 2:02 AM

Installation status: Failed

Error details: Code 80073712

Update type: Important

A security issue has been identified that could allow an unauthenticated
remote attacker to compromise your Microsoft Windows-based system and gain
control over it. You can help protect your computer by installing this update
from Microsoft. After you install this item, you may have to restart your
computer. This update is provided to you and licensed under the Windows Vista
License Terms.

More information:
http://go.microsoft.com/fwlink/?LinkId=121739

Help and Support:
http://support.microsoft.com


the error codes when looked up dont point anywhere that is helping me fix
the issue

anyone else know how to get these updates thru?



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  #2 (permalink)  
Old 10-06-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: failing to install updates
Are you currently running Vista or Vista SP1? <=just a question, not a
recommendation!

> Error details: Code 80070020


Error message when you try to download an update from Windows Update or from
Microsoft Update in Windows XP or Windows Vista: "0x80070020 The process
cannot access the file because it is being used by another process":
http://support.microsoft.com/kb/883825

> Error details: Code 80073712


....you receive an error message that includes the following code when you
try to use Windows Update: "0x80073712":
http://support.microsoft.com/kb/931712
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Archangel72 wrote:
> I have got 2 updates that are continuosly failing to install
>
> this one
> Update for Windows Vista for x64-based Systems (KB954366)
>
> Installation date: ‎10/‎5/‎2008 6:03 PM
>
> Installation status: Failed
>
> Error details: Code 80070020
>
> Update type: Recommended
>
> Install this update to resolve a set of known application compatibility
> issues with Windows Vista. After you install this item, you may have to
> restart your computer. This update is provided to you and licensed under
> the
> Windows Vista License Terms.
>
> More information:
> http://support.microsoft.com/kb/954366
>
> Help and Support:
> http://support.microsoft.com
>
>
> and
>
> this one
>
> Security Update for Windows Vista for x64-based Systems (KB954154)
>
> Installation date: ‎10/‎5/‎2008 2:02 AM
>
> Installation status: Failed
>
> Error details: Code 80073712
>
> Update type: Important
>
> A security issue has been identified that could allow an unauthenticated
> remote attacker to compromise your Microsoft Windows-based system and gain
> control over it. You can help protect your computer by installing this
> update from Microsoft. After you install this item, you may have to
> restart
> your computer. This update is provided to you and licensed under the
> Windows Vista License Terms.
>
> More information:
> http://go.microsoft.com/fwlink/?LinkId=121739
>
> Help and Support:
> http://support.microsoft.com
>
>
> the error codes when looked up dont point anywhere that is helping me fix
> the issue
>
> anyone else know how to get these updates thru?


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