BITS will not start cannot download updates

new xp sp2 imaged pc's fail to update, bits will not start get following error

windows could not start the bits on local computer. service-specific error
code -2147467243

event log
the bits service terminated with service-specific error 2147500053
(0x80004015).

The errors you posted are "hybrids" of the errors listed in an MSKB
article. Which leads one to believe that 3rd party software is the most
likely cause of the issue.
Is a Norton 'product' installed on the PCs ?

Suggest you start with the KB article on BITS issues:

You may receive an error message that contains the "0x8DDD0018" code or
the "0x80246008" code when you try to download updates from the
Microsoft Windows Update Web site or from the Microsoft Update Web site
http://support.microsoft.com/kb/910337

Start with the steps listed for
> Error 1079: The account specified for this service is different than the account specified for other
> services running in the same process. (0x80004015)

If that doesn't resolve the BITS startup failure, then try the steps for
XP listed for
> Error 5: Access is Denied


MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



tina wrote:

> new xp sp2 imaged pc's fail to update, bits will not start get following error
>
> windows could not start the bits on local computer. service-specific error
> code -2147467243
>
> event log
> the bits service terminated with service-specific error 2147500053
> (0x80004015).

error 5 solution worked, thank you

"MowGreen [MVP]" wrote:

> The errors you posted are "hybrids" of the errors listed in an MSKB
> article. Which leads one to believe that 3rd party software is the most
> likely cause of the issue.
> Is a Norton 'product' installed on the PCs ?
>
> Suggest you start with the KB article on BITS issues:
>
> You may receive an error message that contains the "0x8DDD0018" code or
> the "0x80246008" code when you try to download updates from the
> Microsoft Windows Update Web site or from the Microsoft Update Web site
> http://support.microsoft.com/kb/910337
>
> Start with the steps listed for
> > Error 1079: The account specified for this service is different than the account specified for other
> > services running in the same process. (0x80004015)
>
> If that doesn't resolve the BITS startup failure, then try the steps for
> XP listed for
> > Error 5: Access is Denied
>
>
> MowGreen [MVP 2003-2009]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> tina wrote:
>
> > new xp sp2 imaged pc's fail to update, bits will not start get following error
> >
> > windows could not start the bits on local computer. service-specific error
> > code -2147467243
> >
> > event log
> > the bits service terminated with service-specific error 2147500053
> > (0x80004015).
>

any idea what is casuing the bits problem? no antivirus software installed.
we run a script for wsus console - AU_Clean_SID.cmd then after that it runs
an sms client.msi install. we have other pc's that are running the same
scripts but the problem is not happening on them. thanks.

"MowGreen [MVP]" wrote:

> The errors you posted are "hybrids" of the errors listed in an MSKB
> article. Which leads one to believe that 3rd party software is the most
> likely cause of the issue.
> Is a Norton 'product' installed on the PCs ?
>
> Suggest you start with the KB article on BITS issues:
>
> You may receive an error message that contains the "0x8DDD0018" code or
> the "0x80246008" code when you try to download updates from the
> Microsoft Windows Update Web site or from the Microsoft Update Web site
> http://support.microsoft.com/kb/910337
>
> Start with the steps listed for
> > Error 1079: The account specified for this service is different than the account specified for other
> > services running in the same process. (0x80004015)
>
> If that doesn't resolve the BITS startup failure, then try the steps for
> XP listed for
> > Error 5: Access is Denied
>
>
> MowGreen [MVP 2003-2009]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> tina wrote:
>
> > new xp sp2 imaged pc's fail to update, bits will not start get following error
> >
> > windows could not start the bits on local computer. service-specific error
> > code -2147467243
> >
> > event log
> > the bits service terminated with service-specific error 2147500053
> > (0x80004015).
>

Usually, BITS corruption/errors are caused by security
software[AVs/firewall-proxy/etc.] It may also occur with security
configurations that change required access perms. For some PCs to have
the issue and others not, is odd, Tina.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


tina wrote:

> any idea what is casuing the bits problem? no antivirus software installed.
> we run a script for wsus console - AU_Clean_SID.cmd then after that it runs
> an sms client.msi install. we have other pc's that are running the same
> scripts but the problem is not happening on them. thanks.
>
> "MowGreen [MVP]" wrote:
>
>
>>The errors you posted are "hybrids" of the errors listed in an MSKB
>>article. Which leads one to believe that 3rd party software is the most
>>likely cause of the issue.
>>Is a Norton 'product' installed on the PCs ?
>>
>>Suggest you start with the KB article on BITS issues:
>>
>>You may receive an error message that contains the "0x8DDD0018" code or
>>the "0x80246008" code when you try to download updates from the
>>Microsoft Windows Update Web site or from the Microsoft Update Web site
>>http://support.microsoft.com/kb/910337
>>
>>Start with the steps listed for
>>
>>>Error 1079: The account specified for this service is different than the account specified for other
>>>services running in the same process. (0x80004015)
>>
>>If that doesn't resolve the BITS startup failure, then try the steps for
>>XP listed for
>>
>>>Error 5: Access is Denied
>>
>>
>>MowGreen [MVP 2003-2009]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>tina wrote:
>>
>>
>>>new xp sp2 imaged pc's fail to update, bits will not start get following error
>>>
>>>windows could not start the bits on local computer. service-specific error
>>>code -2147467243
>>>
>>>event log
>>>the bits service terminated with service-specific error 2147500053
>>>(0x80004015).
>>