Is this a sudden, new problem or an ongoing one? In any event...
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the KB number(s) (e.g., KB123456) for the
update(s) failing to install, if possible.
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
> Just Vista. I have not downloaded any SP's.
> "PA Bear [MS MVP]" wrote:
>> Are you currently running Vista or Vista SP1? <=just a question, not a
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>> Woodster75 wrote:
>>> Whenever I shut down my computer the screen reads "Installing updates x
>>> x, do not turn off computer." Or something like that. The problem is, it
>>> never finishes installing the updates. It always locks up. I've left it
>>> alone for days (foolish, I know) to finish, but it never does. Can
>>> explain to me why? Thank you in advance!