error 1058

unable to turn on the automatic updates and receive the error code 1058 on my
Windows XP, in addition it says, "The servie counld not be started, either
because it is deisabled or because it has no enbled services associated with
it." I have tried all the on-line trouble shooting. Have never had problems
before... also wonder iif it has anything to do with my missing
c/windows/system32/idlquutn.dll file (this comes up when I re-start my
computer). Are they related? How do I get back my automatic updates! Any help
would be appreciated!!

JT

Jtorres109 wrote:

> unable to turn on the automatic updates and receive the error code 1058 on my
> Windows XP, in addition it says, "The servie counld not be started, either
> because it is deisabled or because it has no enbled services associated with
> it." I have tried all the on-line trouble shooting. Have never had problems
> before... also wonder iif it has anything to do with my missing
> c/windows/system32/idlquutn.dll file (this comes up when I re-start my
> computer). Are they related? How do I get back my automatic updates! Any help
> would be appreciated!!
>
> JT


The system was/is infected with malware, commonly known as either
Vundo/Virtumonde/Zlob/SDBot or, a combination of all of them.
idlquutn.dll is missing because the installed security software deleted
it, but, the system is *not* clean and Services have either been
disabled or, phantom services added.

STRONGLY suggest you visit a reputable anti-malware forum for
assistance, JT.

http://spywarehammer.com/simplemachi...php?board=10.0
http://www.atribune.org/forums/index.php?showforum=9
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/...splay.php?f=25
http://www.geekstogo.com/forum/Malwa..._Here-f37.html
http://gladiator-antivirus.com/forum...?showforum=170
http://spywarewarrior.com/viewforum.php?f=5

*Please* read the guidelines of the forum of your choice prior to posting.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

There's a very strong possibility that you have a Vundo infection, which is
usually accompanied by ZLOB and/or SDBot infections, all of which are
protected by a rootkit.

Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

==========================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Jtorres109 wrote:
> unable to turn on the automatic updates and receive the error code 1058 on
> my Windows XP, in addition it says, "The servie counld not be started,
> either because it is deisabled or because it has no enbled services
> associated with it." I have tried all the on-line trouble shooting. Have
> never had problems before... also wonder iif it has anything to do with my
> missing c/windows/system32/idlquutn.dll file (this comes up when I
> re-start
> my computer). Are they related? How do I get back my automatic updates!
> Any
> help would be appreciated!!
>
> JT