Symptoms of the problem
In Microsoft Windows XP, after you remove a CD recording program or a DVD
recording program, or after you remove a different program, you experience
the following symptoms:. You cannot access the CD drive or the DVD drive by
using My Computer.
.. One of the following error messages appears when you view the CD drive or
the DVD drive in Device Manager:
Error message 1
The device is not working properly because Windows cannot load the drivers
required for this device (Code 31).
Error message 2
A driver for this device was not required, and has been disabled (Code 32 or
Error message 3
Your registry might be corrupted. (Code 19)
.. You receive an "error code 39" error message.
.. A message that resembles the following appears in the notification area:
Windows successfully loaded the device driver for this hardware but cannot
find the hardware device. (Code 41)
TaurArian [MVP] 2005-2009 - Update Services
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
"mathew" <firstname.lastname@example.org> wrote in message
> my cd/dvd player shows up in device mgr,but says driver is corrupted or
> missing.It worked one day then this. I have no idea what to do.I tried
> updating driver & get msg saying best driver already installed.Will
> PLEASE help me? Thank you.
> Mathew email@example.com