"Anshul" wrote:
> Hello,
>
> I have tried everything which has been mentioned by Shenan and still my
> issue hasn't been resolved. Now before I opt for the last option (Take backup
> and format the HDD with Win XP SP2 CD), is there any other solution which I
> can go in for?
>
> Problem: I had repaired my laptop containing Win XP SP3/ IE 7 and other s/w.
> The machine was loaded too much so I wanted to take off those applications
> which are not necessary. My system got screwed up after I tried to uninstall
> IE7 to go back to IE6 and lot of system files got corrupted like sound,
> mspaint, iexplore.exe etc. to name a few. The system restore utility failed
> even when I created a restore point before performing this maintenance. While
> searching for the solution of my problems, I found tht the problem happens in
> SP3 after during switch over frm IE7 to IE6.
> Solution Steps followed till now:
> Method 1: Does not work. All 93 critical updates get downloaded but they do
> not get installed. I don't get any error.
> Method 2: Codeplex. It cleared all the download history & files and I had to
> download all the critical updates again. They failed again during
> installation.
> Method 3: No change to the error after I executed Dial-a-fix utility.
> Also tried installing latest Windows Update v3. Got msg tht Windows update
> agent i already running on this system.
> Progress till now: Only 2 critical updates have been installed out of 93
> while performing these steps. After complete download, Windows update seems
> tht it is installing files in the backgorund, but nothing happens after
> waiting for long time. The update process runs in the memory and then
> finishes after sometime.
> -----------------------------------------------------------------------------------------------
>
> "jeffk" wrote:
>
> > I've done all of them listed below except the codeplex. Ran the AUReset and
> > now they are installing. This is the first time I've seen AUReset. Thank
> > you for that.
> >
> > "Shenan Stanley" wrote:
> >
> > > jeffk wrote:
> > > > Just rebuilt a computer, no antivirus, no 3rd party software, just
> > > > the Windows Firewall. I can download all 99 high priority updates,
> > > > but none of them install, they all say fail. There are no error
> > > > codes, there is nothing in the "Review your update history" on the
> > > > failures, and nothing in the event viewer. What can I do to get
> > > > these updates installed???
> > >
> > > Assuming Windows XP - this solution is posted here *a lot*...
> > > (You may wish to start using Google to search for things before asking...)
> > >
> > > First thing to try:
> > > As many will tell you - ignore the title and symptoms listed in the article
> > > referred to. Do method 1 and/or 2 and see if it fixes your issue
> > > whether or not you repaired anything.
> > >
> > > http://support.microsoft.com/kb/943144
> > > Try method 1 and try to update*.
> > > If fails - try method 2 and try to update*.
> > >
> > > *try to update:
> > > - Visit http://windowsupdate.microsoft.com/
> > > - If it asks you to install anything before you see a selection of "Custom"
> > > or "Express" - do so.
> > > - Once you see the "Custom" or "Express" selection, choose "Custom".
> > > - Scan for updates.
> > > - When it lists what it finds - install the critical ones.
> > > - You are generally safe doing the Optional Software Updates. I suggest
> > > avoiding the Optional Hardware Updates completely.
> > >
> > >
> > > Second thing to try:
> > > http://www.codeplex.com/aureset
> > >
> > >
> > > Third thing to try:
> > > Get Dial-a-Fix:
> > > http://wiki.djlizard.net/Dial-a-fix
> > >
> > > Use its options to fix:
> > > - Windows Installer
> > > - Windows Update
> > > - All the Registration Center options.
> > >
> > > Turn off the "Empty System32\Catroot 2"
> > > Do NOT do "Flush SoftwareDistribution".
> > >
> > > Then click "GO" and wait until it is done... Reboot will be needed.
> > >
> > > - Download/Install Windows Update v3.
> > > http://go.microsoft.com/fwlink/?LinkID=91237
> > > (You *may* need to install it using the command line switch "/wuforce"
> > > right after the reboot - immediately after logging in.)
> > >
> > > - Reboot.
> > > - Visit http://windowsupdate.microsoft.com/ and scan for/install updates.
> > >
> > >
> > > Usually - method one from the first suggestion fixes the issue.
> > > Sometimes they have to proceed to method two from the first suggestion.
> > >
> > > Less seldom - but it does happen - only the tool from the second suggestion
> > > will work - although the first suggestion is contained within the second in
> > > many ways (as well as some of the third.)
> > >
> > > And the third suggestion is there because before there was a suggestion (1)
> > > and a suggestion (2) - the third was the best bet and worked in most cases.
> > >
> > > --
> > > Shenan Stanley
> > > MS-MVP
> > > --
> > > How To Ask Questions The Smart Way
> > > http://www.catb.org/~esr/faqs/smart-questions.html
> > >
> > >
-------------------------------------------------------------------------
Here is the reply. Comments are put below each steps.
1. Reboot.
2. Logon as a user with administrative rights.
3. Start button --> RUN --> type in:
net stop wuauserv
---> Click OK.
Got msg (The Automatic Updates service is stopping.
The Automatic Updates service was stopped successfully.)
4. Wait 30 seconds.
5. Start button --> RUN --> type in:
regsvr32 %windir%\system32\wups2.dll
---> Click OK.
Got a RegSvr32 Windows with msg "DllRegisterServer in
C:\WINDOWS\system32\wups2.dll
succeeded."
6. Wait 15 seconds.
7. Start button --> RUN --> type in:
net start wuauserv
---> Click OK.
Got msg (The Automatic Updates service is starting.
The Automatic Updates service was started successfully.)
8. Wait 30 seconds.
9. Reboot.
10. Logon as a user with administrative rights.
11. Download the latest windows update agent:
http://go.microsoft.com/fwlink/?LinkID=91237
Saving it to the root of your C:\ drive.
12. Close Internet Explorer.
13. Start button --> RUN --> type in:
cmd /k c:\windowsupdateagent30-x86.exe /wuforce
---> Click OK.
14. When asked, click NEXT.
15. Select the "I Agree" radio button and click NEXT.
16. Wait while it copies files/updates the registry.
17. Click on FINISH.
18. Reboot.
19. Logon as a user with administrative rights.
*** This part assumes you have restored IE6 on your computer. If you have
not and you actually have IE7 - then you can skip to step 23.
20. Download the IE6 installer:
http://www.microsoft.com/downloads/d...f5-b02b-20b602
228de6&DisplayLang=en
21. Run and install IE6 (Close Internet Explorer before doing this, of
course.)
Get an Ok Text Box with msg "Setup has detected a newer version of Internet
Explorer already
installed on this system. Setup cannot continue." I have got IE 6 Version:
6.0.2900.2180.xpsp.050928-1517 (Update Versions:; SP2)
22. Reboot.
-- END IE6 installation --
** If you did not have IE6 on your system, but have IE7 - this is where you
begin that section. If you did have IE6 and followed the directions right
before this - you skip this part until step 24.
23. To reset the settings to default in IE7, follow these instructions:
- Click the Tools menu, and then click Internet Options.
- On the Advanced tab, click Reset.
- In the Reset Internet Explorer Settings dialog box, click Reset.
- When Internet Explorer 7 finishes restoring the default settings, click
Close, and then click OK
two times.
- Close Internet Explorer 7. The changes take effect the next time that you
open Internet Explorer
7.
-- END IE7 reset --
24. Reboot.
25. Logon as a user with administrative rights.
26. Visit
http://windowsupdate.microsoft.com/ and if it tells you that you
need to update something to continue (before seeing a CUSTOM or EXPRESS or
SP3 option of any sort) - do so.
(I did not get any update information regarding any update before CUSTOM/
EXPRESS Option.
Selected CUSTOM. Got SP3 page. Skipped it)
** If you have to choose whether to install SP3 - skip it for now and
install other updates.
27. Do a CUSTOM scan and choose one or two of the CRITICAL updates - not all
of them. No optional software or hardware updates. Install just one or two.
- Selected KB905474 (Windows Genuine Advantage Notification), KB938464 &
KB944338. They
installed well. Asked for a reboot.
- Rebooted. Selected KB951066, KB952954, KB953838, KB950974, KB951748,
KB951698,
KB951376, KB950762.
- Tried to open IE and as I select Windows Update from Tools, a new window
opens up and both
IE windows stop responding. Rebooted. No change.
- Tried to go to
http://windowsupdate.microsoft.com and the same thing
happens.
- Disabled Comodo Firewall Plus & Norton Antivirus and enabled Windows
Firewall.
- Trying to install updates by turning on Automatic Update feature. Selected
KB886185,
KB911567, KB917734, KB911564, KB885835, KB885836, KB888302, KB890046,
KB890859,
KB891781. Some disk activity appears to happen.
- Unable to use IE for opening any applications. Installed another browser
to access and report
these problems to Microsoft Discussion Group.
- If it works - reboot and visit the site again and get a few more.
Repeat until you have all the critical updates - perhaps all the optional
software updates - I suggest avoiding the optional hardware updates
completely.
- If it does not work - you should disable your AntiVirus software
temporarily and try again (also - if you have a firewall other than the
Windows XP firewall, disable it and enable the Windows XP firewall for now.)
28. Come back - let me know what happened - if it worked or not and any
error messages the web page or anything else gave you - word for
word/letter-for-letter.
Where should I go from here? Should I opt for the last option of
reformatting the HDD and do a clean install?
Linear Mode
