Read the article before you install the sp3
Boot the computer in safe mode with networking then download and install the
steps to boot the computer in safe mode with networking
Restart your computer and start pressing the F8 key on your keyboard. On a
computer that is configured for booting to multiple operating systems, you
can press the F8 key when the Boot Menu appears.
2. Select an option when the Windows Advanced Options menu appears, and then
3. When the Boot menu appears again, and the words "Safe Mode with
networking" appear in blue at the bottom, select the installation that you
want to start, and then press ENTER.
Download the sp3 from the following link and save it on the desktop
Once the download is complete,close all the windows
Double click on the downloaded file and follow the instuctions