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Is IE7 a Problem & Why?

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  #1 (permalink)  
Old 09-24-2008
LinusF
 

Posts: n/a
Is IE7 a Problem & Why?
WinXP Pro Sp3, AMD Athlon 64 2800 (running 32 bit)

In last several weeks I have collected some dings and I wonder if they are
related. First, parts of NERO will not load and indicate I need MSXML 4.0
SP2 or higher Core Services but Add/Remove shows I have MSXML 4.0 SP2
(KB927978 & KB936181) + Parser & SDK, and MSXML 6.0 Parser (KB933579). Why?
Second, Facebook cutely indicates that it cannot identify my browser at all
and recommends that I get IE8 (beta). What has happened here?
Third, once in a while the browser just simply disappears. I can get back
to the site and go over exactly what I had been doing and there is no issue.
Hunh?
Fourth, in trying the MS automated troubleshooter, it refused to connect to
MS Help & Support.
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  #2 (permalink)  
Old 09-24-2008
Robert Aldwinckle
 

Posts: n/a
Re: Is IE7 a Problem & Why?
"LinusF" <LinusF@discussions.microsoft.com> wrote in message
news:E6775F7A-E71F-41BC-A565-B7E97C8ED093@microsoft.com...
> WinXP Pro Sp3, AMD Athlon 64 2800 (running 32 bit)
>
> In last several weeks I have collected some dings and I wonder if they are
> related. First, parts of NERO will not load and indicate I need MSXML 4.0
> SP2 or higher Core Services but Add/Remove shows I have MSXML 4.0 SP2
> (KB927978 & KB936181) + Parser & SDK, and MSXML 6.0 Parser (KB933579). Why?



If your User-Agent string is wrong the web app could be on the wrong track
and issuing bogus messages because of that.


> Second, Facebook cutely indicates that it cannot identify my browser at all
> and recommends that I get IE8 (beta). What has happened here?



Another common symptom of a problem with a User-Agent string.


> Third, once in a while the browser just simply disappears. I can get back
> to the site and go over exactly what I had been doing and there is no issue.
> Hunh?
> Fourth, in trying the MS automated troubleshooter, it refused to connect to
> MS Help & Support.



Ditto. Check your User-Agent string and change or repair it if necessary.

http://www.fiddlertool.com/useragent.aspx


Good luck

Robert Aldwinckle
---


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  #3 (permalink)  
Old 09-25-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Is IE7 a Problem & Why?
How does any of this pertain to Windows Update?
--
IE-specific newsgroup:
news://msnews.microsoft.com/microsof...plorer.general

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

LinusF wrote:
> WinXP Pro Sp3, AMD Athlon 64 2800 (running 32 bit)
>
> In last several weeks I have collected some dings and I wonder if they are
> related. First, parts of NERO will not load and indicate I need MSXML 4.0
> SP2 or higher Core Services but Add/Remove shows I have MSXML 4.0 SP2
> (KB927978 & KB936181) + Parser & SDK, and MSXML 6.0 Parser (KB933579).
> Why?
> Second, Facebook cutely indicates that it cannot identify my browser at
> all
> and recommends that I get IE8 (beta). What has happened here?
> Third, once in a while the browser just simply disappears. I can get back
> to the site and go over exactly what I had been doing and there is no
> issue.
> Hunh?
> Fourth, in trying the MS automated troubleshooter, it refused to connect
> to
> MS Help & Support.


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  #4 (permalink)  
Old 09-25-2008
LinusF
 

Posts: n/a
Re: Is IE7 a Problem & Why?
Here is my User-Agent string. Does it make sense? Thanks

"Robert Aldwinckle" wrote:

> "LinusF" <LinusF@discussions.microsoft.com> wrote in message
> news:E6775F7A-E71F-41BC-A565-B7E97C8ED093@microsoft.com...
> > WinXP Pro Sp3, AMD Athlon 64 2800 (running 32 bit)
> >
> > In last several weeks I have collected some dings and I wonder if they are
> > related. First, parts of NERO will not load and indicate I need MSXML 4.0
> > SP2 or higher Core Services but Add/Remove shows I have MSXML 4.0 SP2
> > (KB927978 & KB936181) + Parser & SDK, and MSXML 6.0 Parser (KB933579). Why?

>
>
> If your User-Agent string is wrong the web app could be on the wrong track
> and issuing bogus messages because of that.
>
>
> > Second, Facebook cutely indicates that it cannot identify my browser at all
> > and recommends that I get IE8 (beta). What has happened here?

>
>
> Another common symptom of a problem with a User-Agent string.
>
>
> > Third, once in a while the browser just simply disappears. I can get back
> > to the site and go over exactly what I had been doing and there is no issue.
> > Hunh?
> > Fourth, in trying the MS automated troubleshooter, it refused to connect to
> > MS Help & Support.

>
>
> Ditto. Check your User-Agent string and change or repair it if necessary.
>
> http://www.fiddlertool.com/useragent.aspx
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>

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  #5 (permalink)  
Old 09-25-2008
LinusF
 

Posts: n/a
Re: Is IE7 a Problem & Why?
A very bad update several months ago took me a long time to sort out. Since
Update and Help & Support had trouble too I ended up here. I'd be completely
happy to move to a different Community. Which do you recommend?

"PA Bear [MS MVP]" wrote:

> How does any of this pertain to Windows Update?
> --
> IE-specific newsgroup:
> news://msnews.microsoft.com/microsof...plorer.general
>
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>
> LinusF wrote:
> > WinXP Pro Sp3, AMD Athlon 64 2800 (running 32 bit)
> >
> > In last several weeks I have collected some dings and I wonder if they are
> > related. First, parts of NERO will not load and indicate I need MSXML 4.0
> > SP2 or higher Core Services but Add/Remove shows I have MSXML 4.0 SP2
> > (KB927978 & KB936181) + Parser & SDK, and MSXML 6.0 Parser (KB933579).
> > Why?
> > Second, Facebook cutely indicates that it cannot identify my browser at
> > all
> > and recommends that I get IE8 (beta). What has happened here?
> > Third, once in a while the browser just simply disappears. I can get back
> > to the site and go over exactly what I had been doing and there is no
> > issue.
> > Hunh?
> > Fourth, in trying the MS automated troubleshooter, it refused to connect
> > to
> > MS Help & Support.

>
>

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  #6 (permalink)  
Old 09-26-2008
Robert Aldwinckle
 

Posts: n/a
Re: Is IE7 a Problem & Why?
"LinusF" <LinusF@discussions.microsoft.com> wrote in message
news:A7AC1AC1-6027-465D-A677-E9FCAA58C928@microsoft.com...
> Here is my User-Agent string.



Where? ; )


---


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  #7 (permalink)  
Old 09-26-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Is IE7 a Problem & Why?
Repost:
>> IE-specific newsgroup:
>> news://msnews.microsoft.com/microsof...plorer.general


WinXP-specific newsgroup:
news://msnews.microsoft.com/microsof...dowsxp.general
--
~PA Bear

LinusF wrote:
> A very bad update several months ago took me a long time to sort out.
> Since
> Update and Help & Support had trouble too I ended up here. I'd be
> completely happy to move to a different Community. Which do you
> recommend?
>
> "PA Bear [MS MVP]" wrote:
>> How does any of this pertain to Windows Update?
>> --
>> IE-specific newsgroup:
>> news://msnews.microsoft.com/microsof...plorer.general
>>
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>
>> LinusF wrote:
>>> WinXP Pro Sp3, AMD Athlon 64 2800 (running 32 bit)
>>>
>>> In last several weeks I have collected some dings and I wonder if they
>>> are
>>> related. First, parts of NERO will not load and indicate I need MSXML
>>> 4.0
>>> SP2 or higher Core Services but Add/Remove shows I have MSXML 4.0 SP2
>>> (KB927978 & KB936181) + Parser & SDK, and MSXML 6.0 Parser (KB933579).
>>> Why?
>>> Second, Facebook cutely indicates that it cannot identify my browser at
>>> all
>>> and recommends that I get IE8 (beta). What has happened here?
>>> Third, once in a while the browser just simply disappears. I can get
>>> back
>>> to the site and go over exactly what I had been doing and there is no
>>> issue.
>>> Hunh?
>>> Fourth, in trying the MS automated troubleshooter, it refused to connect
>>> to
>>> MS Help & Support.


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  #8 (permalink)  
Old 09-26-2008
LinusF
 

Posts: n/a
Re: Is IE7 a Problem & Why?
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Mozilla/4.0 (compatible;
MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30;
..NET CLR 3.0.04506.648; .NET CLR 1.1.4322)

"Robert Aldwinckle" wrote:

> "LinusF" <LinusF@discussions.microsoft.com> wrote in message
> news:A7AC1AC1-6027-465D-A677-E9FCAA58C928@microsoft.com...
> > Here is my User-Agent string.

>
>
> Where? ; )
>
>
> ---
>
>
>

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  #9 (permalink)  
Old 09-26-2008
Robert Aldwinckle
 

Posts: n/a
Re: Is IE7 a Problem & Why?
"LinusF" <LinusF@discussions.microsoft.com> wrote in message
news:0DC3F81B-343C-4562-97DF-0C19FD96815D@microsoft.com...
> Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Mozilla/4.0 (compatible;
> MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30;
> .NET CLR 3.0.04506.648; .NET CLR 1.1.4322)



You can see that that is a corruption of both an MSIE 7.0 and an MSIE 6.0
User-Agent string. Depending on how the web app parses it that could cause
any number of undefined results, including script errors such as the ones you
are seeing.


>
> "Robert Aldwinckle" wrote:
>
>> "LinusF" <LinusF@discussions.microsoft.com> wrote in message
>> news:A7AC1AC1-6027-465D-A677-E9FCAA58C928@microsoft.com...
>> > Here is my User-Agent string.

>>
>>
>> Where? ; )
>>
>>
>> ---
>>
>>
>>



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  #10 (permalink)  
Old 09-26-2008
LinusF
 

Posts: n/a
Re: Is IE7 a Problem & Why?
That makes sense but ... while I'm fairly knowledgeable about things Windows,
this is uncharted territory. Is there a recipe you can point me at that I
can follow to correct the situation? I'd be most obliged.

"Robert Aldwinckle" wrote:

> "LinusF" <LinusF@discussions.microsoft.com> wrote in message
> news:0DC3F81B-343C-4562-97DF-0C19FD96815D@microsoft.com...
> > Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Mozilla/4.0 (compatible;
> > MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30;
> > .NET CLR 3.0.04506.648; .NET CLR 1.1.4322)

>
>
> You can see that that is a corruption of both an MSIE 7.0 and an MSIE 6.0
> User-Agent string. Depending on how the web app parses it that could cause
> any number of undefined results, including script errors such as the ones you
> are seeing.
>
>
> >
> > "Robert Aldwinckle" wrote:
> >
> >> "LinusF" <LinusF@discussions.microsoft.com> wrote in message
> >> news:A7AC1AC1-6027-465D-A677-E9FCAA58C928@microsoft.com...
> >> > Here is my User-Agent string.
> >>
> >>
> >> Where? ; )
> >>
> >>
> >> ---
> >>
> >>
> >>

>
>
>

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