Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456) if
possible.
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
BillMc wrote:
> OS: Vista Home Premium
> Windows Update has not worked since 7/19/08. Also, cannot search for
> updates. The updates work for Defender, Word, Visio and other production
> apps but not Windows. The last successful Windows updates were on
> 7/19/08:
> KB929300; KB110806 and KB955020.
>
> When I reboot I receive the error that Windows Modules Intaller has
> stopped
> working. I can stop the repeating error messages by changing WMI to
> Manual
> and Start it but then I can't restart, stop or pause it--it's like it
> isn't
> working at all. Then it changes itself to Automatic and it says it's
> started but I don't think it is because I still can't restart, stop or
> pause it and I can't install.
>
> I've tried downloading updates manually and installing them (KB951072 and
> KB953839-the ones that fail every night) but they will not install. From
> searching on the web I thought the issue might be with corrupt install of
> KB110806 but I can't uninstall it. Anyway, even if I could I don't think
> I
> could reinstall it.
>
> Apps installed immediately after 7/19/08 are Switch (NCH Software); M4P
> MP3
> Converter 1.0; Daniusoft Media Converter Pro(Build 2.2.2); Freecord
> Toolbar
> 3.02 Application (Applian Technologies Inc.); Flypaper (Flypaper Studio,
> Inc.); 7-Zip 4.57. All were installed between 7/19 and 7/24.
>
> I also cannot install Paint.net v3.35 and the Paint.net forum says it's
> because Windows Modules Installer isn't working.
>
> Any help would be appreciated.
Linear Mode
