> ...Looking at the system
> event log the last thing to start was the LiveUpdate service.
Did you mean Automatic Update service? LiveUpdate belongs to a Norton
application: What Norton application might be installed? If none, was one
every installed (e.g., preinstalled on a new machine when you bought it)?
Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup, please.
Had you (recently) reinstalled WinXP?
Try Resolution Method 2 in http://support.microsoft.com/kb/943144
If no joy, download/run Eddie Bowers' [MSFT] AURESET tool (be patient &
allow the tool to run; may take 20 minutes or more):
If still no joy, What anti-virus application or security suite is installed?
What anti-spyware applications (other than Defender)? What third-party
firewall (if any)?
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
Kerry Stares wrote:
> I have not been able to update my Win XP Professional system since the WUA
> 3.0 was installed. I just tried the install of KB927891 and WUA 3.0 again
> and I get the same sympton in that the machine stops. Looking at the
> event log the last thing to start was the LiveUpdate service. Disk
> stops and the system is un-responsive. The only way I can get it to run
> again is to revert to a restore point prior to the instal of KB927891. I
> would like to get the latest updates on the machine. Any suggestions as to
> what is wrong and how I can resolve this update issue.