RE: Computer wil not restart after Visa update
> I performed a Vista update today, one was for the definition update for
> windows defender the other was a Windows Vista update deemed 'recommended.
> Usually the computer prompts me to whether I wish to restart, this time my
> computer screen went to a ark grey then went to the shut down screen with the
> step 2 of 3 message and do not shut down computer, my computer restarted,
> showing the HP splash screen, it then hung there for a few seconds, shut off,
> restarted and just does this over and over. I cannot access safe mode by
> hitting F10 this just causes the computer to freeze on the same hp spalsh
> Anyone else had this issue and if so what do you suggest?
' Had basically same thing. Using Vista HP get:"Configuring Updates: Stage 3
of 3-0% complete
Do Not Turn Off Computer"
After a minute or 2 the system shuts down and reboots back to the same screen.
I left computer n for three days!!! Still nothing. I finallyshut it down.
Did a system restore and voila. Problem is Update shows 2 updates installed
successfully on 9/19 but they don't show up in Uninstall. I'm still trying to
get to the bottom of this.