Always state your full Windows version (e.g., WinXP SP3; Vista SP1) and the
updates in question when posting to this newsgroup, please.
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
1. See the "Need more help? Tell us what problem you are having" section of
2. You cannot install some updates or programs
3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.
How to read the WindowsUpdate.log file
3b. Compare errors to those listed here:
and/or go to http://windowsupdate.microsoft.com
> click on Help and Support
link in left pane > Solve problems on your own.
Start a free Windows Update support incident request:
Support for Windows Update:
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
> Anyone have any idea what this error code means? I'm getting repeated
> failures on Windows Update, and this is the code that always appears. Any
> help would be most welcome. I just hope I can find this site again ...
> Microsoft didn't make it easy.