We are all volunteers here. If you need an expert, then contact MS -
How to obtain assistance from MS Support
Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates or using Automatic
Updates. When you call, clearly state what your problem is. Note any error
codes. If you're using Vista, make sure you tell them what you see in Event
In other countries, see http://support.microsoft.com/security
"No-Charge Support...for virus and other security-related" issues in
right-hand menu for localized contact information.
For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
TaurArian [MVP] 2005-2009
> can't install update kb954154 it will load 11% and hang and i get error
> 80070002...tried everything MS said try...still want load beyond 11% i need a
> real expert!!!