Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB947742).
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
> Hi Everyone
> I am having an issue installing this months Microsoft patches.
> Generally I create a batch file to string all of the patches together
> but this patch is not playing nicely. Below is the batch file I use.
> Patch KB947742 will not accept any switches and always comes up with
> an screen showing valid switches. I need to deploy these patches with
> out any user intervention.
> Can anyone tell me why this patch is coming up with the error? I have
> tried the following switches
> and none seem to resolve the issue. The patch KB947748 installs fine.
> Windows installer version is 3.01.4000.1832. I have downloaded what
> is supposed to be the Windows installer 3.1 redistributable and
> installed it but this version does not change. Our base OS is Windows
> 2000 SP4
> Any suggestions would be greatly appreciated
> Batch File Below:
> @echo off
> @ECHO Please be patient as these patches will take a few moments to
> @Echo This window will close and your computer will reboot when
> @ECHO Thank You
> @ECHO Customer Support
> @Echo off
> k:\MSUpdatesEnglish\Sept2008\NDP20SP1-KB947748-x86.exe /passive
> k:\MSUpdatesEnglish\Sept2008\NDP1.1sp1-KB947742-X86.exe /qb
> FRA.exe /M /forcerestart