> Issue similar to other postings but includes attempt to install
> anything. Scenario - XP OS was trashed with virus and had to
> thoroughly clean drive and resintall the OS. Ran several virus
> checkers and Malware products and everything came back clean. OS
> reinstall went well and when connecting with IE7, updates to my SP2
> install were delivered and applied (including SP3). Other installs
> also went without problems. Attempting to reinstall Office Pro
> 2007 failed as I had an upgrade version and no prior disk to use.
> MS Tech assisted in downloading a replacement verison on Sat. 9/6,
> installed it and all products appear to be working normally. The
> Tech had a few problems and resolved them to complete the install,
> but since then I can not install anything - Windows related or
> otherwise. In every case I get the message Install Failed or
> something similar. I have attempted to resintall the Windows Live
> Suite, 16 updates that Windows Update downloaded on Sunday and the
> software for my HP 2605 laser and 2410 all-in-one printers. In
> every case, message is returned that the install failed. System in
> question is a Dell Dimension running Windows XP SP3.
In a case like that i probably would have done a complete clean install.
Just try the following solution for the updates not installing - making one
minor adjustment. Do method 1 and then do method 2 except when it tells you
to download the latest update agent and gives you the link - go here instead
(this is the real 'latest update agent'):
As many will tell you - ignore the title and symptoms listed in the article
referred to. Do method 1 and 2 and see if it fixes your issue whether or
not you repaired anything.
Try method 1 and 2 and try to update*.
*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.
Reboot and then download and install:
Reboot and let us know.
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