PA Bear,
I am having this problem and have tried all the advice I can find. I have:
Dell XPS M1530
Windows Vista Home Premium
the alert of new updates shows up everyday, I download it, it shows that it
was succesful. The log shows it was successful, but I went to uninstall it
and there is no update with this code (KB936181) in the "Installed Updates"
file. Confusing...I tried the command prompt (ren
%windir%\System32\msxml4.dll msxml4.old) it says "access denied"...the
command prompt shows C:\users\eric> so I believe it recognizes me as the
administrator...I manually try to do the update along with (KB941833) that
was recommended to increase the compatibility and when I do so I get an error
message "Error opening installation log file. Verify that the specific log
file location exists and is writable".
Any suggestions?
Thanks
"PA Bear [MS MVP]" wrote:
> > ...I'm going to
> > skip this avenue of assistance and get help somewhere else.
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number (e.g., KB123456).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~PA Bear
>
> Catharina wrote:
> > Hi
> >
> > PA Bear.....This is this first time I have gone down this track to get
> > some
> > assistance so I'm new at this. I'm not computer literate as some and I
> > missed out on providing all the details. PA bear I don't need smart
> > comments and your response could have been worded differently. I'm going
> > to
> > skip this avenue of assistance and get help somewhere else. Thanks
> > TaurArian for your help.
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> And how were we supposed to know that you were running Vista? Is it
> >> Vista
> >> SP1 or...? What didn't work? Both KB articles apply to Vista!
> >> --
> >> ~PA Bear
> >>
> >> Catharina wrote:
> >>> It didn't work. I have Vista Home Premium.
> >>>
> >>> "TaurArian" wrote:
> >>>> Security Update for Microsoft XML Core Services 4.0 Service Pack 2
> >>>> (KB936181) may repeatedly appear in the update list on Microsoft
> >>>> Update or on Windows Update:
> >>>> http://support.microsoft.com/kb/941729
> >>>>
> >>>> Have you checked the Known Issues -
> >>>> http://support.microsoft.com/kb/936181
> >>>>
> >>>> --
> >>>>
> >>>> TaurArian [MVP] 2005-2009 - Update Services
> >>>> http://taurarian.mvps.org
> >>>> ======================================
> >>>> How to ask a question: http://support.microsoft.com/kb/555375
> >>>> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> >>>>
> >>>>
> >>>> "Catharina" <Catharina@discussions.microsoft.com> wrote in message
> >>>> news
2BFF7A8-37C4-419F-8076-A759A85457B4@microsoft.com...
> >>>>> My computer doesn't seem to be installing the Security Update for
> >>>>> Microsoft
> >>>>> XML Core Services 4.0 Service Pack 2 (KB936181). It will go through
> >>>>> the
> >>>>> installation process and will display 'Installation status:
> >>>>> Successful'.
> >>>>> I
> >>>>> have also restarted my computer after installation. What is going
> >>>>> wrong.
>
>
Linear Mode
