Re: Automatic Updates repeatedly installing KB948109

[Crossposted to WU newsgroup]

Not much else I can suggest other than the following.

If you can reach US/CA-based toll free numbers using your mobile or Skype,
call 1-800-936-5700 and pretend that you're in the US or CA.

Identify your SQL Server version/build in the chart under "Known issues with
this security update" in http://support.microsoft.com/kb/941203 and check
the related KB article (e.g., http://support.microsoft.com/kb/957008/;
http://support.microsoft.com/kb/953742/).
--
~PA Bear


Tritous wrote:
> A couple of interesting notes on that article, although I'd tried
> restarting
> the service already
>
> I have no access to a phone which can support international numbers and
> while it may be free in Ireland, the charge to call an Irish number from
> UK
> still appies. I did follow the help and support prior to coming here and
> sent a mail with attached data. The reply came with 4 blank fields, a
> link
> to the MS KB (not even to an article, just to it's home) and a 0870
> number,
> which is a higher rate UK number. The little of relevence was clearly
> just
> part of the standardised and uncompleted mail structure. Actually the
> little of relevence only consisted of the link, number, and the title of
> the mail I sent them. The idea of a 15 minutes of automessages, 20
> minutes
> on hold just to get given no useful answer on a high charge call doesnt
> appeal at all
>
> I wish that could be called cynical but it's to justified. Times like
> this
> the advice of real people is more useful than someone who has been in an
> office for 10 hours answering daft questions and getting generally
> demoralised.
>
>
> "PA Bear [MS MVP]" wrote:
>> See the "Known issues with this security update" and "How to obtain help
>> and support for this security update" sections of
>> http://support.microsoft.com/kb/941203
>>
>> [Try the Irish support phone number: One hears it's free.]
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/

Tritous wrote (crossposted to WU newsgroup by PA Bear [MS MVP]):

> A couple of interesting notes on that article, although I'd tried restarting
> the service already

I haven't seen all of the history to this thread, since I don't monitor
windowsxp.general. I assume you've already tried downloading the update and
installing it by hand; have you tried creating a new administrative account (one
local to the computer rather than a domain account) and using the new account to
install the downloaded update?

There have been several updates lately which are oversensitive to the context in
which they are being run, and I suspect this might be one of them - creating a
brand new user gives you a clean user registry and using a local account keeps
any user group policy from interfering. It may be worth a try, anyway.

Harry.

Well I have tried installing using my normal user account (which is a power
user) and using the stock Administrator account which I never bothered using
before. Main reason I tried that account at all is because of a bugged GFX
driver update having complaints over admin rights falsely.

That's interesting to note and I'll remember it in future issues too as an
option worth trying. Afterall, since I don't use the stock Administrator
account it is clean enough.

I've checked all the KB articles suggested so far, they haven't solved the
problem. Only thing so far to make a difference was to just hide
notifications of that particular update.

"Harry Johnston [MVP]" wrote:

> Tritous wrote (crossposted to WU newsgroup by PA Bear [MS MVP]):
>
> > A couple of interesting notes on that article, although I'd tried restarting
> > the service already
>
> I haven't seen all of the history to this thread, since I don't monitor
> windowsxp.general. I assume you've already tried downloading the update and
> installing it by hand; have you tried creating a new administrative account (one
> local to the computer rather than a domain account) and using the new account to
> install the downloaded update?
>
> There have been several updates lately which are oversensitive to the context in
> which they are being run, and I suspect this might be one of them - creating a
> brand new user gives you a clean user registry and using a local account keeps
> any user group policy from interfering. It may be worth a try, anyway.
>
> Harry.
>