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No access to Updates

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 09-04-2008
Billybear
 

Posts: n/a
No access to Updates
Hi.

I'm trying to download updates, but cant advance to the page after I "click"
the express or custom botton.

All it gives me is this message -

"[Error number: 0x80072EFD] The website has encountered a problem and cannot
display the page you are trying to view. The options provided below might
help you solve the problem."

I don't seem to find the sollution - can any one help please??

Thank you

Chris
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  #2 (permalink)  
Old 09-04-2008
TaurArian
 

Posts: n/a
Re: No access to Updates
Error: 80072EFD = ERROR_INTERNET_CANNOT_CONNECT
Translation: Cannot connect to the Internet server

There's a possibility that either a 3rd party firewall, anti-spyware
program, web accelerator, Internet security/antivirus program and/or a proxy
server is interfering with the Windows Update Services (SVCHOST) accessing
the Internet.

When accessing the Update site, you receive the 0x80072EE2 or 0x80072EFD
error.
http://update.microsoft.com/windowsu...=en&IsMu=False

You may encounter temporary connection-related errors when you use Windows
Update or Microsoft Update to install updates
http://support.microsoft.com/kb/836941


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Billybear" <Billybear@discussions.microsoft.com> wrote in message
news:344B95BD-48F9-412C-856D-B30CF49FD8FF@microsoft.com...
> Hi.
>
> I'm trying to download updates, but cant advance to the page after I
> "click"
> the express or custom botton.
>
> All it gives me is this message -
>
> "[Error number: 0x80072EFD] The website has encountered a problem and
> cannot
> display the page you are trying to view. The options provided below might
> help you solve the problem."
>
> I don't seem to find the sollution - can any one help please??
>
> Thank you
>
> Chris



Reply With Quote
  #3 (permalink)  
Old 09-04-2008
Billybear
 

Posts: n/a
Re: No access to Updates
Thank you very much TaurArian for the advice and quick respond. I got it
fixed!

"TaurArian" wrote:

> Error: 80072EFD = ERROR_INTERNET_CANNOT_CONNECT
> Translation: Cannot connect to the Internet server
>
> There's a possibility that either a 3rd party firewall, anti-spyware
> program, web accelerator, Internet security/antivirus program and/or a proxy
> server is interfering with the Windows Update Services (SVCHOST) accessing
> the Internet.
>
> When accessing the Update site, you receive the 0x80072EE2 or 0x80072EFD
> error.
> http://update.microsoft.com/windowsu...=en&IsMu=False
>
> You may encounter temporary connection-related errors when you use Windows
> Update or Microsoft Update to install updates
> http://support.microsoft.com/kb/836941
>
>
> --
>
> TaurArian [MVP] 2005-2009 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "Billybear" <Billybear@discussions.microsoft.com> wrote in message
> news:344B95BD-48F9-412C-856D-B30CF49FD8FF@microsoft.com...
> > Hi.
> >
> > I'm trying to download updates, but cant advance to the page after I
> > "click"
> > the express or custom botton.
> >
> > All it gives me is this message -
> >
> > "[Error number: 0x80072EFD] The website has encountered a problem and
> > cannot
> > display the page you are trying to view. The options provided below might
> > help you solve the problem."
> >
> > I don't seem to find the sollution - can any one help please??
> >
> > Thank you
> >
> > Chris

>
>
>

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