Updates and Outlook 2003

#1 (**permalink**) 09-03-2008

On Saturday 30 Aug I installed:

1) Windows Search 4.0 for Windows XP (KB940157)
2) Update for Windows XP (KB951618)
3) Root Certificates Update
4) Microsoft. NET Framework 2.0: x86 (KB829019)

and now my Outklook 2003 does not respond when I try to open it. The Outlook
windows opens but just sits there and doesn't load. Any ideas?
--
marct59

#2 (**permalink**) 09-03-2008

marct59 wrote:
> On Saturday 30 Aug I installed:
>
> 1) Windows Search 4.0 for Windows XP (KB940157)
> 2) Update for Windows XP (KB951618)
> 3) Root Certificates Update
> 4) Microsoft. NET Framework 2.0: x86 (KB829019)
>
> and now my Outklook 2003 does not respond when I try to open it. The Outlook
> windows opens but just sits there and doesn't load. Any ideas?

Did you run ScanPST to see if that fixes the problem?

Alias

#3 (**permalink**) 09-03-2008

#4 (**permalink**) 09-03-2008

Yes. ScanPST did not find any errors.
--
marct59

"Alias" wrote:

> marct59 wrote:
> > On Saturday 30 Aug I installed:
> >
> > 1) Windows Search 4.0 for Windows XP (KB940157)
> > 2) Update for Windows XP (KB951618)
> > 3) Root Certificates Update
> > 4) Microsoft. NET Framework 2.0: x86 (KB829019)
> >
> > and now my Outklook 2003 does not respond when I try to open it. The Outlook
> > windows opens but just sits there and doesn't load. Any ideas?
>
> Did you run ScanPST to see if that fixes the problem?
>
> Alias
>

#5 (**permalink**) 09-03-2008

This is the second instance I've seen of an issue with Outlook 2003 that
*may* be related to the installation of .NET Framework 2.0
Outlook 2003 requires .NET Framework 1.1 as a runtime.

Would you please run the .NET Framework Setup Verification Tool:
http://blogs.msdn.com/astebner/archi...3/8015158.aspx

Post back with what it finds for the installed .NET Frameworks, marct59.

Also, is the Business Contacts Manager installed ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

marct59 wrote:

> Yes. ScanPST did not find any errors.

#6 (**permalink**) 09-03-2008

The Verification tool verified 1.0, 1.1 2.0 as being installed. Also, while I
have Office Professional 2003 on my pc, Business Contacts Manager is not
installed.
--
marct59

"MowGreen [MVP]" wrote:

> This is the second instance I've seen of an issue with Outlook 2003 that
> *may* be related to the installation of .NET Framework 2.0
> Outlook 2003 requires .NET Framework 1.1 as a runtime.
>
> Would you please run the .NET Framework Setup Verification Tool:
> http://blogs.msdn.com/astebner/archi...3/8015158.aspx
>
> Post back with what it finds for the installed .NET Frameworks, marct59.
>
> Also, is the Business Contacts Manager installed ?
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> marct59 wrote:
>
> > Yes. ScanPST did not find any errors.
>

#7 (**permalink**) 09-04-2008

Thanks for the information. Another poster reported that an issue with
Business Contacts Manager was preventing Outlook from loading after
installing .NET 2.

If you uninstall Microsoft. NET Framework 2.0: x86 (KB829019), does that
get Outlook working again ?

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

marct59 wrote:

> The Verification tool verified 1.0, 1.1 2.0 as being installed. Also, while I
> have Office Professional 2003 on my pc, Business Contacts Manager is not
> installed.

Updates and Outlook 2003

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