Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
hopelessangel wrote:
> I've tried for weeks to get some updates to install and have search far
> and
> near through dozens of sites for help and troubleshooting. There are 10
> updates that say they need to install but I get an error message every
> time.
> This last time I got 80070570. It said 6 failed and 4 were not needed. I
> also got another message that popped up that said they were all successful
> yet had the error code 8024AFFF. I've tried installing the service pack
> and
> serval other items suggested within the microsoft site as helpful
> solutions
> and they will not install either. I started looking back and it seems it
> all started around July 8th. Defender updates seem to be successful as
> well
> as a few other minor ones. I first discovered this issue while trying to
> install the windows live messenger. I hope this is enough info and that
> some might be able to help. thanks