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updates not installing

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  #1 (permalink)  
Old 09-01-2008
Tim
 

Posts: n/a
updates not installing
Hi

I've been trying to install some updates on my recently purchased system but
they keep failing to install. the updates are :

Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11
(KB941569)
Security Update for Microsoft .NET Framework, Version 2.0 (KB928365)
Microsoft .NET Framework 1.1 Service Pack 1
Security Update for Windows XP (KB950762)
Security Update for Windows XP with Windows Media Format Runtime 9.5
(KB923689)
Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB936181)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Update for Windows XP (KB951978)
Security Update for Windows XP (KB951748)
Security Update for Internet Explorer 7 for Windows XP (KB938127)
Cumulative Security Update for ActiveX Killbits for Windows XP (KB953839)
Windows Malicious Software Removal Tool - August 2008 (KB890830)
Security Update for Outlook Express for Windows XP (KB951066)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB952954)
Cumulative Security Update for Internet Explorer 7 for Windows XP (KB953838)
Security Update for Windows XP (KB950974)
Update for Windows XP (KB951072)
Update for Windows XP (KB952287)

Does anyone have a clue as to why these updates will not install on my system?

Thanks in advance--
Tim
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  #2 (permalink)  
Old 09-01-2008
TaurArian
 

Posts: n/a
Re: updates not installing
Crystal ball sez - Updates are not installed successfully from Windows
Update, from Microsoft Update, or by using Automatic Updates after you
perform a new Windows XP installation or you repair a Windows XP
installation
http://support.microsoft.com/kb/943144

Ignore the title, perhaps Method 1 will be sufficient.

Otherwise post back with some more information like any error codes or the
errors from the udpate log -

How to view the Update log in Windows:-

Click Start, and then click Run.
In the Open box, type: %windir%\windowsupdate.log
and then click OK.

Scroll down towards the bottom for the latest entries to locate the error
code(s) associated with the latest failed attempt to download/install. If
appropriate copy and paste the error codes into this thread so someone may
be able to assist you. On the other hand, you may be able to find the error
code and other suggestions by searching the Newsgroup.

Also check Windows folder for file called KB******.log (****** = number of
update ie KB896688) and post the contents of the failed update.
This may provide further clues as to why the update failed.

How to read the Windowsupdate.log file:
http://support.microsoft.com/kb/902093



--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Tim" <Tim@discussions.microsoft.com> wrote in message
news:ECF55E22-F285-4663-A02A-DE13C36535A0@microsoft.com...
> Hi
>
> I've been trying to install some updates on my recently purchased system
> but
> they keep failing to install. the updates are :
>
> Security Update for Windows XP with Windows Media Format Runtime 9.5 and
> 11
> (KB941569)
> Security Update for Microsoft .NET Framework, Version 2.0 (KB928365)
> Microsoft .NET Framework 1.1 Service Pack 1
> Security Update for Windows XP (KB950762)
> Security Update for Windows XP with Windows Media Format Runtime 9.5
> (KB923689)
> Security Update for Microsoft XML Core Services 4.0 Service Pack 2
> (KB936181)
> Security Update for Windows XP (KB951376)
> Security Update for Windows XP (KB951698)
> Update for Windows XP (KB951978)
> Security Update for Windows XP (KB951748)
> Security Update for Internet Explorer 7 for Windows XP (KB938127)
> Cumulative Security Update for ActiveX Killbits for Windows XP (KB953839)
> Windows Malicious Software Removal Tool - August 2008 (KB890830)
> Security Update for Outlook Express for Windows XP (KB951066)
> Security Update for Windows XP (KB946648)
> Security Update for Windows XP (KB952954)
> Cumulative Security Update for Internet Explorer 7 for Windows XP
> (KB953838)
> Security Update for Windows XP (KB950974)
> Update for Windows XP (KB951072)
> Update for Windows XP (KB952287)
>
> Does anyone have a clue as to why these updates will not install on my
> system?
>
> Thanks in advance--
> Tim



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  #3 (permalink)  
Old 09-12-2008
Rack
 

Posts: n/a
Re: updates not installing
I am having the same problem. I have tried both options under the suggested
link and neither have worked even after manually reinstalling Microsoft
Update. I now have about 8 different updates that fail, all for MS products.
My OS and all software are licenced so there should be no problems that way.
These are the last few Log files for today:

*************
2008-09-11 10:26:35:515 1228 1484 Report REPORT EVENT:
{45B38610-11AC-426E-B6A0-1CB0968890AF} 2008-09-11
10:25:47:750-0600 1 182 101 {79B15B7B-31F3-46F8-AD6E-DFF1F42CE51F} 100 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Update for Outlook 2003 Junk E-mail Filter (KB956077).
2008-09-11 10:26:35:515 1228 c28 AU >>## RESUMED ## AU: Search for updates
[CallId = {CFE219A5-9D71-4E79-82A6-2D020119A717}]
2008-09-11 10:26:35:515 1228 c28 AU # 8 updates detected
2008-09-11 10:26:35:531 1228 c28 AU #########
2008-09-11 10:26:35:531 1228 c28 AU ## END ## AU: Search for updates
[CallId = {CFE219A5-9D71-4E79-82A6-2D020119A717}]
2008-09-11 10:26:35:531 1228 c28 AU #############
2008-09-11 10:26:35:531 1228 c28 AU Setting AU scheduled install time to
2008-09-12 09:00:00


Any suggestions?

Thanks,
Rack
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  #4 (permalink)  
Old 09-12-2008
TaurArian
 

Posts: n/a
Re: updates not installing
Always start your own thread - but nonetheless

Office 2003 Update fails to install with error 0x80070643
http://update.microsoft.com/windowsu...=en&IsMu=False
You receive error 0x80070643 when you are installing Office 2003 Updates.
Updates fail to install because ose service is disabled or cannot be
started. Applicable Office versions: Office 2003

You cannot install an Office 2003 service pack
http://support.microsoft.com/kb/884298
Step 2: Re-create the path of the original installation source in the
registry
Especially for 80070643 if a registry cleaner is used

You receive an "Error 80070643" error message when you try to update Office
2003 by using Software Update Services
http://support.microsoft.com/kb/903772


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Rack" <Rack@discussions.microsoft.com> wrote in message
news:00E651CC-AEA7-48D5-A590-9730F0D941C7@microsoft.com...
>I am having the same problem. I have tried both options under the
>suggested
> link and neither have worked even after manually reinstalling Microsoft
> Update. I now have about 8 different updates that fail, all for MS
> products.
> My OS and all software are licenced so there should be no problems that
> way.
> These are the last few Log files for today:
>
> *************
> 2008-09-11 10:26:35:515 1228 1484 Report REPORT EVENT:
> {45B38610-11AC-426E-B6A0-1CB0968890AF} 2008-09-11
> 10:25:47:750-0600 1 182 101 {79B15B7B-31F3-46F8-AD6E-DFF1F42CE51F} 100
> 80070643 MicrosoftUpdate Failure Content
> Install Installation Failure: Windows failed to install the following
> update
> with error 0x80070643: Update for Outlook 2003 Junk E-mail Filter
> (KB956077).
> 2008-09-11 10:26:35:515 1228 c28 AU >>## RESUMED ## AU: Search for
> updates
> [CallId = {CFE219A5-9D71-4E79-82A6-2D020119A717}]
> 2008-09-11 10:26:35:515 1228 c28 AU # 8 updates detected
> 2008-09-11 10:26:35:531 1228 c28 AU #########
> 2008-09-11 10:26:35:531 1228 c28 AU ## END ## AU: Search for updates
> [CallId = {CFE219A5-9D71-4E79-82A6-2D020119A717}]
> 2008-09-11 10:26:35:531 1228 c28 AU #############
> 2008-09-11 10:26:35:531 1228 c28 AU Setting AU scheduled install time to
> 2008-09-12 09:00:00
>
>
> Any suggestions?
>
> Thanks,
> Rack



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  #5 (permalink)  
Old 09-13-2008
Rack
 

Posts: n/a
Re: updates not installing
My apologies and I will start my own thread for additional assistance. I
will attempt to remedy my issues with your advice.

Thank you for your patience and assistance,
Rack


"TaurArian" wrote:

> Always start your own thread - but nonetheless
>
> Office 2003 Update fails to install with error 0x80070643
> http://update.microsoft.com/windowsu...=en&IsMu=False
> You receive error 0x80070643 when you are installing Office 2003 Updates.
> Updates fail to install because ose service is disabled or cannot be
> started. Applicable Office versions: Office 2003
>
> You cannot install an Office 2003 service pack
> http://support.microsoft.com/kb/884298
> Step 2: Re-create the path of the original installation source in the
> registry
> Especially for 80070643 if a registry cleaner is used
>
> You receive an "Error 80070643" error message when you try to update Office
> 2003 by using Software Update Services
> http://support.microsoft.com/kb/903772
>
>
> --
>
> TaurArian [MVP] 2005-2009 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>

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  #6 (permalink)  
Old 09-13-2008
Rack
 

Posts: n/a
Re: updates not installing
> > Office 2003 Update fails to install with error 0x80070643
> > http://update.microsoft.com/windowsu...=en&IsMu=False
> > You receive error 0x80070643 when you are installing Office 2003 Updates.
> > Updates fail to install because ose service is disabled or cannot be
> > started. Applicable Office versions: Office 2003
> >


Just using this 'fix', the first one you had suggested, solved my problems.
Thank you so much for your expertise.
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  #7 (permalink)  
Old 09-22-2008
ronius
 

Posts: n/a
Re: updates not installing

SOLVED!!

i could not install:
Cumulative Security Update for Internet Explorer 7 for Windows XP
(KB953838)
and
Security Update for Internet Explorer 7 for Windows XP (KB938127)

These pblms were solved by reinstalling internet explorer 7 using this
link. Then reboot... then the run those installation should work.

link:
<http://www.microsoft.com/downloads/details.aspx?familyid=9AE91EBE-3385-447C-8A30-081805B2F90B&displaylang=en>


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View this thread: http://forums.techarena.in/windows-update/1030877.htm

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