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Installation failure of Powerpoint security update

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 08-31-2008
hcs
 

Posts: n/a
Installation failure of Powerpoint security update
I am running Office XP 2002. I can install all other updates, but the
security update for powerpoint 2007 always fails to install. Error Code:
0x80070643. I have tried downloading the update from microsoft and
installing manually.

Any suggestions?
Thanks
HS
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  #2 (permalink)  
Old 08-31-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Installation failure of Powerpoint security update
If PowerPoint Viewer (PPV) 2007 is installed, uninstall it, reboot, then
download/install PPV 2007 SP1:
http://www.microsoft.com/downloads/d...C-3E151E4DC790
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

hcs wrote:
> I am running Office XP 2002. I can install all other updates, but the
> security update for powerpoint 2007 always fails to install. Error Code:
> 0x80070643. I have tried downloading the update from microsoft and
> installing manually.
>
> Any suggestions?
> Thanks
> HS


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  #3 (permalink)  
Old 09-01-2008
MowGreen [MVP]
 

Posts: n/a
Re: Installation failure of Powerpoint security update
PA Bear [MS MVP] wrote:

> If PowerPoint Viewer (PPV) 2007 is installed, uninstall it, reboot, then
> download/install PPV 2007 SP1:
> http://www.microsoft.com/downloads/d...C-3E151E4DC790
>


One needs PPV 2007 installed prior to installing SP1, BroBear:

http://www.microsoft.com/downloads/d...displaylang=en

> This update applies to the following programs:
>
> * PowerPoint® Viewer 2007


So, HS needs to uninstall PPV 2007, download the installation file from:
http://www.microsoft.com/downloads/d...displaylang=en

Create a folder in MyDocuments and name it Office Viewers.
Install PPV 2007 from that location and do NOT delete the installation
file. Subsequent updates depend on that installation source.
Now download and install PPV 2007 SP1. One needs not retain
powerpointviewer2007sp1-kb937158-fullfile-en-us.exe after it installs.

Do the same for any other Office Viewers installed ... *retain* the
installation file in the Office Viewers folder so that any subsequent
updates for them will install.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
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  #4 (permalink)  
Old 09-01-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Installation failure of Powerpoint security update
Have you tried installing it w/out PPV 2007 installed?

MowGreen [MVP] wrote:
> PA Bear [MS MVP] wrote:
>
>> If PowerPoint Viewer (PPV) 2007 is installed, uninstall it, reboot, then
>> download/install PPV 2007 SP1:
>> http://www.microsoft.com/downloads/d...C-3E151E4DC790
>>

>
> One needs PPV 2007 installed prior to installing SP1, BroBear:
>
> http://www.microsoft.com/downloads/d...displaylang=en
>
>> This update applies to the following programs:
>>
>> * PowerPoint® Viewer 2007

>
> So, HS needs to uninstall PPV 2007, download the installation file from:
> http://www.microsoft.com/downloads/d...displaylang=en
>
> Create a folder in MyDocuments and name it Office Viewers.
> Install PPV 2007 from that location and do NOT delete the installation
> file. Subsequent updates depend on that installation source.
> Now download and install PPV 2007 SP1. One needs not retain
> powerpointviewer2007sp1-kb937158-fullfile-en-us.exe after it installs.
>
> Do the same for any other Office Viewers installed ... *retain* the
> installation file in the Office Viewers folder so that any subsequent
> updates for them will install.
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============


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  #5 (permalink)  
Old 09-02-2008
MowGreen [MVP]
 

Posts: n/a
Re: Installation failure of Powerpoint security update
> Brief Description
> Service Pack 1 provides the latest updates to PowerPoint Viewer 2007.


One can't update what isn't installed, right ?
Add this to the equation: http://support.microsoft.com/kb/937158

> Removal information
> You cannot use Add or Remove Programs in Control Panel to remove the service pack. To remove
> PowerPoint Viewer 2007 SP1 from the computer, you must remove PowerPoint Viewer 2007, and then you
> must reinstall PowerPoint Viewer 2007 from the original PowerPoint Viewer 2007 CD-ROM.


Hmm ... going by that I reckon one can not obtain PPV 2007 without the
CD. Then why is it available on the MS Download Center ? <eg>
Sorry, I'm not downloading the 26 MB SP1 package to find out what
'expected behavior' would be if PPV 2007 is not installed.
You go first.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



PA Bear [MS MVP] wrote:

> Have you tried installing it w/out PPV 2007 installed?
>
> MowGreen [MVP] wrote:
>
>> PA Bear [MS MVP] wrote:
>>
>>> If PowerPoint Viewer (PPV) 2007 is installed, uninstall it, reboot, then
>>> download/install PPV 2007 SP1:
>>> http://www.microsoft.com/downloads/d...C-3E151E4DC790
>>>
>>>

>>
>> One needs PPV 2007 installed prior to installing SP1, BroBear:
>>
>> http://www.microsoft.com/downloads/d...displaylang=en
>>
>>
>>> This update applies to the following programs:
>>>
>>> * PowerPoint® Viewer 2007

>>
>>
>> So, HS needs to uninstall PPV 2007, download the installation file from:
>> http://www.microsoft.com/downloads/d...displaylang=en
>>
>>
>> Create a folder in MyDocuments and name it Office Viewers.
>> Install PPV 2007 from that location and do NOT delete the installation
>> file. Subsequent updates depend on that installation source.
>> Now download and install PPV 2007 SP1. One needs not retain
>> powerpointviewer2007sp1-kb937158-fullfile-en-us.exe after it installs.
>>
>> Do the same for any other Office Viewers installed ... *retain* the
>> installation file in the Office Viewers folder so that any subsequent
>> updates for them will install.
>>
>>
>> MowGreen [MVP 2003-2008]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============

>
>

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