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Service pack 3 - error message

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 08-31-2008
JYL
 

Posts: n/a
Service pack 3 - error message
I go through the pack 3 update and at about 2/3rd, I keep getting the
following message.

"0x5a008b4" reference memory at "0xddc20074". Memory could not be read.

I have a Norton but disabled it before the update. tried twice to no success.

Any help or suggestion?

Thanks
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  #2 (permalink)  
Old 08-31-2008
Gordon
 

Posts: n/a
Re: Service pack 3 - error message
"JYL" <JYL@discussions.microsoft.com> wrote in message
news:92FF58B5-6E44-4C71-A3C7-805B3C572B1F@microsoft.com...
>I go through the pack 3 update and at about 2/3rd, I keep getting the
> following message.
>
> "0x5a008b4" reference memory at "0xddc20074". Memory could not be read.
>
> I have a Norton but disabled it before the update. tried twice to no
> success.
>
> Any help or suggestion?
>
> Thanks



I think you may have to uninstall Norton - I don't think that just disabling
it is sufficient...

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  #3 (permalink)  
Old 08-31-2008
Peter Foldes
 

Posts: n/a
Re: Service pack 3 - error message
Uninstall Norton
http://service1.symantec.com/SUPPORT...05033108162039
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"JYL" <JYL@discussions.microsoft.com> wrote in message news:92FF58B5-6E44-4C71-A3C7-805B3C572B1F@microsoft.com...
>I go through the pack 3 update and at about 2/3rd, I keep getting the
> following message.
>
> "0x5a008b4" reference memory at "0xddc20074". Memory could not be read.
>
> I have a Norton but disabled it before the update. tried twice to no success.
>
> Any help or suggestion?
>
> Thanks

Reply With Quote
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