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cant download updates

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 08-30-2008
obiwan
 

Posts: n/a
cant download updates
I'm trying to download updates each time i click on custom button i get a
message saying i need to install some windows components first but when i try
to install and
download them ithey just keep failing. help.

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  #2 (permalink)  
Old 08-30-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: cant download updates
Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup, please.

=====================
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!
=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/ph/6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

obiwan wrote:
> I'm trying to download updates each time i click on custom button i get a
> message saying i need to install some windows components first but when i
> try to install and
> download them ithey just keep failing. help.


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