The Kat wrote:
> The XP3 update landed in my auto downloads without any warnings! I
> tried to install it but it failed. So I started a search to find
> out why. What a mess!
> I followed the posted instructions for the "before you install"
> (why no warning was sent with the update is beyond the
> comprehension of a mere mortal). The update failed again. Same
> error: "access denied".
> On my FIFTH attempt, I got a bit of extra information. What failed
> to install were the following programs:
> Security Update for the 2007 Microsoft Office System (KB936960)
> Security Update for Microsoft Office system 2007 (KB951808)
> Microsoft Office Compatibility Pack Service Pack 1 (SP1)
> Security Update for 2007 Microsoft Office System (KB954038)
> Security Update for 2007 Microsoft Office System (KB951596)
> I have XP(SP2) HOME EDITION. I use Office XP. WHY would I want
> security updates for programs I do not own and have no intention of
> owning? I already have the Microsoft Office Compatibility Pack
> Service Pack. The update examined my system for over five minutes,
> backed up my registry, set a restore point, but cannot tell what
> updates I need and DO NOT NEED?
> Hello? Does anyone on your MS mountain really listen to the "stupid
> mortals" that must implement your fatwas?
> I now must close: MS told my system it needed to reboot after
> installing NOTHING.
> So I really NEED SP3? My computer doesn't think so.
You don't _need_ a computer - so you don't _need_ SP3 either.
Did you install the Microsoft Office Compatibility pack at some point? Or
any of the Office 2007 compatible readers (Word, Excel, Powerpoint?) Check
your "Add or Remove Programs" list for Microsoft Office 2007 stuff.
My suggestion for SP3... Cleanup (backup files, uninstall unused
applications, clear the Temporary Internet Files, full antivirus scan, full
antispyware scan, CHKDSK and DEFRAG), update hardware drivers (from each
manufacturer - not Microsoft - they undoubtedly had little to do with the
creation of your hardwatre in most if not all cases), update software with
the latest patches from each manufacturer and then download the IT Version
of SP3 (single file) and install SP3 using that file.
Information you need to do this... Below. Still have issues - the first
link gives you free direct support.
A place to get FREE support for SP3 installation issues *from Microsoft*...
Windows XP Service Pack 3 - ISO-9660 CD Image File
Windows XP Service Pack 3 Network Installation Package for IT Professionals
WinXP SP3 - Read all prerequisites for a successful installation
Steps to take before you install Windows XP Service Pack 3
Release Notes for Windows XP Service Pack 3
Key things to note:
"If you have installed Windows Internet Explorer« 7 or a beta version of
Internet Explorer 8, and then install Windows XP SP3, you cannot uninstall
Internet Explorer. To avoid this, ensure Internet Explorer 7 or a beta
version of Internet Explorer 8 is not installed before installing Windows XP
SP3. If you have already encountered this issue, uninstall Windows XP SP3,
uninstall Internet Explorer, and then reinstall Windows XP SP3."
Windows XP Media Center Edition 2002:
"If you install Windows XP SP3 on a computer running Windows XP Media Center
Edition 2002 with SP1, Windows XP Media Center Edition may malfunction. To
avoid this, install Windows XP SP2 before you install Windows XP SP3. If
this issue has already occurred, uninstall Windows XP SP3, install Windows
XP SP2, and then reinstall Windows XP SP3."
It seems some people are unable to get further updates after installing
SP3... Seems some have experienced a symptom similar to doing a repair
installation on Windows XP - and the same fix seems to work for them for
Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
Some people experience an "endless reboot" issue...
From PA Bear [MS MVP]:
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
1. Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
2. After booting into Safe Mode:
Start --> Run --> (copy/paste)
sc config intelppm start= disabled
--> OK --> Reboot into normal (Windows) mode.
Other references include:
.. You receive a "Stop 0x0000007E" error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
(Revised 06 May-08)
Some people have gotten an "Access Denied" message when trying to install
SP3... Method 3 of this article:
How To Ask Questions The Smart Way