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Windows could not search for new updtes - error code 80070424

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 08-30-2008
Sol
 

Posts: n/a
Windows could not search for new updtes - error code 80070424
When I try to get updates for my Vista Ultimate installation i get the
following: "Windows could not search for new updtes - error code 80070424"
A button is generated which says "try again" and does nothing. I have just
installed a new router and suspect that may be the reasons. Does anyone know
if I need to open specific ports, which ports, and whether they should be
opened for incoming, outgoing, or both? Or is this not the problem?

Thanks
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  #2 (permalink)  
Old 08-30-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows could not search for new updtes - error code 80070424
0x80070424 ERROR_SERVICE_DOES_NOT_EXIST [BITS]

Judging by the ever-increasing number of posts here in the past few months
that are similar to yours, the behavior may be due to a Vundo-ZLOB-SDBot
infection, all protected by a rootkit infection.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

==========================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Sol wrote:
> When I try to get updates for my Vista Ultimate installation i get the
> following: "Windows could not search for new updtes - error code
> 80070424"
> A button is generated which says "try again" and does nothing. I have
> just
> installed a new router and suspect that may be the reasons. Does anyone
> know if I need to open specific ports, which ports, and whether they
> should
> be opened for incoming, outgoing, or both? Or is this not the problem?
>
> Thanks


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