RE: Error Code: 0x80070005 On update
Tnx, Lucky Lady; worked for me, too, for XP SP3. Also, a part of my problem
could have been a virus. When I clicked on the link to d'load the WGA Diag
Tool, BitDefender announced it had found a virus in the path,
c:\Docu....ADiag.exe. They called it Generic.Malware.SYkd.64E1CCB4.
After quarantine, ran the Tool, and the install went as usual.
"Lucky Lady" wrote:
> David: I had the same error message and spent hours trying to follow
> numerous convoluted instructions on how to correct "my" problem before I
> finally got a quick & easy fix thanks to Sally Tang. I am pasting her
> instructions below. Hope this works as well for you as it did for me:
> Dear Donna,
> Thank you for your update. I am sorry to hear that the problem persists and
> appreciate your time and effort on this issue. According to other customers'
> feedback, this issue is related by the WGADiag2.exe tool. I also suggest
> using the WGA diagnostic tool to check the issue
> 1. Please open Internet Explorer and visit the following link to download
> the WGA Diagnostic Tool:
> 2. Save the WGADiag2.exe file to Desktop, and then double click on the file
> to run the tool.
> After running the tool, please return to Windows Update and see if the issue
> is resolved.
> I look forward to hearing from you.
> Best Regards,
> Microsoft Support Professional
> "David" wrote:
> > When I try to update I get the Error Code on the install process of Windows
> > Genuine Advantage Validation Tool (KB892130). The system has been updating
> > with out problems with the last Successful status of February 16, 2006. I
> > have restarted the system.