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RE: Error Code: 0x80070005 On update

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 08-28-2008
DaWeed
 

Posts: n/a
RE: Error Code: 0x80070005 On update
Tnx, Lucky Lady; worked for me, too, for XP SP3. Also, a part of my problem
could have been a virus. When I clicked on the link to d'load the WGA Diag
Tool, BitDefender announced it had found a virus in the path,
c:\Docu....ADiag[1].exe. They called it Generic.Malware.SYkd.64E1CCB4.
After quarantine, ran the Tool, and the install went as usual.

"Lucky Lady" wrote:

> David: I had the same error message and spent hours trying to follow
> numerous convoluted instructions on how to correct "my" problem before I
> finally got a quick & easy fix thanks to Sally Tang. I am pasting her
> instructions below. Hope this works as well for you as it did for me:
>
> Dear Donna,
> Thank you for your update. I am sorry to hear that the problem persists and
> appreciate your time and effort on this issue. According to other customers'
> feedback, this issue is related by the WGADiag2.exe tool. I also suggest
> using the WGA diagnostic tool to check the issue
>
> 1. Please open Internet Explorer and visit the following link to download
> the WGA Diagnostic Tool:
> http://go.microsoft.com/fwlink/?linkid=52012
> 2. Save the WGADiag2.exe file to Desktop, and then double click on the file
> to run the tool.
> After running the tool, please return to Windows Update and see if the issue
> is resolved.
> I look forward to hearing from you.
> Best Regards,
> Sally
> v-30sata@mssupport.microsoft.com
> Microsoft Support Professional
>
>
> "David" wrote:
>
> > When I try to update I get the Error Code on the install process of Windows
> > Genuine Advantage Validation Tool (KB892130). The system has been updating
> > with out problems with the last Successful status of February 16, 2006. I
> > have restarted the system.

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  #2 (permalink)  
Old 11-18-2008
Thom Little
 

Posts: n/a
Re: Error Code: 0x80070005 On update
It worked for me also in XP SP3.

Thank you.

.... Thom
__________________________________________________ _
Thom Little - www.tlanet.net - Thom Little Associates, Ltd.
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