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  #1 (permalink)  
Old 08-28-2008
jeffk
 

Posts: n/a
Windows updates
I just rebuilt a computer due to hard drive and motherboard failure and I'm
trying to get the updates installed. The downloads install, but they do not
install. I have been reading all the posts for this problem, have tried all
of them going back through 8/25 and still can't get them to install.
HELP!!!!!
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  #2 (permalink)  
Old 08-28-2008
jeffk
 

Posts: n/a
RE: Windows updates
I don't have any antivirus or spyware programs on this computer.

"jeffk" wrote:

> I just rebuilt a computer due to hard drive and motherboard failure and I'm
> trying to get the updates installed. The downloads install, but they do not
> install. I have been reading all the posts for this problem, have tried all
> of them going back through 8/25 and still can't get them to install.
> HELP!!!!!

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  #3 (permalink)  
Old 08-28-2008
jeffk
 

Posts: n/a
RE: Windows updates
Forgot. Windows XP Pro SP2.

"jeffk" wrote:

> I just rebuilt a computer due to hard drive and motherboard failure and I'm
> trying to get the updates installed. The downloads install, but they do not
> install. I have been reading all the posts for this problem, have tried all
> of them going back through 8/25 and still can't get them to install.
> HELP!!!!!

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  #4 (permalink)  
Old 08-28-2008
TaurArian
 

Posts: n/a
RE: Windows updates
Usually method 1 is sufficient - see -

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you perform a new Windows XP
installation or you repair a Windows XP installation
http://support.microsoft.com/kb/943144

Make sure you install your anti virus software ASAP/if not sooner.


--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org


"jeffk" wrote:

> Forgot. Windows XP Pro SP2.
>
> "jeffk" wrote:
>
> > I just rebuilt a computer due to hard drive and motherboard failure and I'm
> > trying to get the updates installed. The downloads install, but they do not
> > install. I have been reading all the posts for this problem, have tried all
> > of them going back through 8/25 and still can't get them to install.
> > HELP!!!!!

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  #5 (permalink)  
Old 08-28-2008
jeffk
 

Posts: n/a
RE: Windows updates
Already did that, and it didn't work.

"TaurArian" wrote:

> Usually method 1 is sufficient - see -
>
> Updates are not installed successfully from Windows Update, from Microsoft
> Update, or by using Automatic Updates after you perform a new Windows XP
> installation or you repair a Windows XP installation
> http://support.microsoft.com/kb/943144
>
> Make sure you install your anti virus software ASAP/if not sooner.
>
>
> --
> --------------------------------
> TaurArian [MVP] 2005-2009
> Update Services
> http://taurarian.mvps.org
>
>
> "jeffk" wrote:
>
> > Forgot. Windows XP Pro SP2.
> >
> > "jeffk" wrote:
> >
> > > I just rebuilt a computer due to hard drive and motherboard failure and I'm
> > > trying to get the updates installed. The downloads install, but they do not
> > > install. I have been reading all the posts for this problem, have tried all
> > > of them going back through 8/25 and still can't get them to install.
> > > HELP!!!!!

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  #6 (permalink)  
Old 08-28-2008
TaurArian
 

Posts: n/a
RE: Windows updates
Okay, now check the windows update log for further clues.
Start, Run, type: windowsupdate.log
Post the last part about what updates are failing to install etc into this
post so it can be reviewed by either me or others here with their opinions.
In other words, we're interested in the error messages etc.

TA

--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org


"jeffk" wrote:

> Already did that, and it didn't work.
>
> "TaurArian" wrote:
>
> > Usually method 1 is sufficient - see -
> >
> > Updates are not installed successfully from Windows Update, from Microsoft
> > Update, or by using Automatic Updates after you perform a new Windows XP
> > installation or you repair a Windows XP installation
> > http://support.microsoft.com/kb/943144
> >
> > Make sure you install your anti virus software ASAP/if not sooner.
> >
> >
> > --
> > --------------------------------
> > TaurArian [MVP] 2005-2009
> > Update Services
> > http://taurarian.mvps.org
> >
> >
> > "jeffk" wrote:
> >
> > > Forgot. Windows XP Pro SP2.
> > >
> > > "jeffk" wrote:
> > >
> > > > I just rebuilt a computer due to hard drive and motherboard failure and I'm
> > > > trying to get the updates installed. The downloads install, but they do not
> > > > install. I have been reading all the posts for this problem, have tried all
> > > > of them going back through 8/25 and still can't get them to install.
> > > > HELP!!!!!

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  #7 (permalink)  
Old 08-28-2008
ts_gt38
 

Posts: n/a
RE: Windows updates
Hi,
I have the same problem. Here are the last few lines of the log:

2008-08-28 08:05:07:046 1240 1060 Agent * WARNING: Exit code = 0x80070057
2008-08-28 08:05:07:046 1240 1060 Agent *********
2008-08-28 08:05:07:046 1240 1060 Agent ** END ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2008-08-28 08:05:07:046 1240 1060 Agent *************
2008-08-28 08:05:07:046 1240 1060 Agent WARNING: WU client failed installing
updates with error 0x80070057
2008-08-28 08:05:07:375 4400 cc0 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-08-28 08:05:07:375 4400 cc0 COMAPI - Install call failed
2008-08-28 08:05:07:375 4400 cc0 COMAPI - Reboot required = No
2008-08-28 08:05:07:375 4400 cc0 COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x80070057
2008-08-28 08:05:07:375 4400 cc0 COMAPI ---------
2008-08-28 08:05:07:375 4400 cc0 COMAPI -- END -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-08-28 08:05:07:375 4400 cc0 COMAPI -------------
2008-08-28 08:05:08:125 4400 824 COMAPI WARNING: Operation failed due to
earlier error, hr=80070057

Thanks!

"TaurArian" wrote:

> Okay, now check the windows update log for further clues.
> Start, Run, type: windowsupdate.log
> Post the last part about what updates are failing to install etc into this
> post so it can be reviewed by either me or others here with their opinions.
> In other words, we're interested in the error messages etc.
>
> TA
>
> --
> --------------------------------
> TaurArian [MVP] 2005-2009
> Update Services
> http://taurarian.mvps.org
>
>
> "jeffk" wrote:
>
> > Already did that, and it didn't work.
> >
> > "TaurArian" wrote:
> >
> > > Usually method 1 is sufficient - see -
> > >
> > > Updates are not installed successfully from Windows Update, from Microsoft
> > > Update, or by using Automatic Updates after you perform a new Windows XP
> > > installation or you repair a Windows XP installation
> > > http://support.microsoft.com/kb/943144
> > >
> > > Make sure you install your anti virus software ASAP/if not sooner.
> > >
> > >
> > > --
> > > --------------------------------
> > > TaurArian [MVP] 2005-2009
> > > Update Services
> > > http://taurarian.mvps.org
> > >
> > >
> > > "jeffk" wrote:
> > >
> > > > Forgot. Windows XP Pro SP2.
> > > >
> > > > "jeffk" wrote:
> > > >
> > > > > I just rebuilt a computer due to hard drive and motherboard failure and I'm
> > > > > trying to get the updates installed. The downloads install, but they do not
> > > > > install. I have been reading all the posts for this problem, have tried all
> > > > > of them going back through 8/25 and still can't get them to install.
> > > > > HELP!!!!!

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  #8 (permalink)  
Old 08-28-2008
jeffk
 

Posts: n/a
RE: Windows updates
Interestingly enough, I got tired of trying to figure this out. When I had
originally rebuilt the computer, I used the HP restore CD's and couldn't get
the updates to work. I re-installed the OS using a regular installation CD,
installed the device drivers manually, then was able to download the updates
with no problems. I had used the restore CD's twice and couldn't get the
downloads to wor, then used a regular install CD and it worked.
Coincidence....?

"TaurArian" wrote:

> Okay, now check the windows update log for further clues.
> Start, Run, type: windowsupdate.log
> Post the last part about what updates are failing to install etc into this
> post so it can be reviewed by either me or others here with their opinions.
> In other words, we're interested in the error messages etc.
>
> TA
>
> --
> --------------------------------
> TaurArian [MVP] 2005-2009
> Update Services
> http://taurarian.mvps.org
>
>
> "jeffk" wrote:
>
> > Already did that, and it didn't work.
> >
> > "TaurArian" wrote:
> >
> > > Usually method 1 is sufficient - see -
> > >
> > > Updates are not installed successfully from Windows Update, from Microsoft
> > > Update, or by using Automatic Updates after you perform a new Windows XP
> > > installation or you repair a Windows XP installation
> > > http://support.microsoft.com/kb/943144
> > >
> > > Make sure you install your anti virus software ASAP/if not sooner.
> > >
> > >
> > > --
> > > --------------------------------
> > > TaurArian [MVP] 2005-2009
> > > Update Services
> > > http://taurarian.mvps.org
> > >
> > >
> > > "jeffk" wrote:
> > >
> > > > Forgot. Windows XP Pro SP2.
> > > >
> > > > "jeffk" wrote:
> > > >
> > > > > I just rebuilt a computer due to hard drive and motherboard failure and I'm
> > > > > trying to get the updates installed. The downloads install, but they do not
> > > > > install. I have been reading all the posts for this problem, have tried all
> > > > > of them going back through 8/25 and still can't get them to install.
> > > > > HELP!!!!!

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  #9 (permalink)  
Old 08-28-2008
Shenan Stanley
 

Posts: n/a
Re: Windows updates
jeffk wrote:
> Interestingly enough, I got tired of trying to figure this out.
> When I had originally rebuilt the computer, I used the HP restore
> CD's and couldn't get the updates to work. I re-installed the OS
> using a regular installation CD, installed the device drivers
> manually, then was able to download the updates with no problems.
> I had used the restore CD's twice and couldn't get the downloads to
> wor, then used a regular install CD and it worked. Coincidence....?


HP?
AMD processor by chance?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #10 (permalink)  
Old 08-29-2008
TaurArian
 

Posts: n/a
Re: Windows updates - 0x80070057
Always start your own thread in future -

Rename the SoftwareDistribution folder

Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.

Rename the "SoftwareDistribution" folder:
a. Click Start, click Run, type %systemroot%, and then click OK.
b. Right-click the SoftwareDistribution folder, and then click Rename.
c. Type SoftwareDistribution.old, and then press ENTER to rename this
folder.

Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.


You'll lose your history but not important.

If that hasn't helped also see:
You may receive an error message that contains the "0x8DDD0018" code or the
"0x80246008" code when you try to download updates from the Microsoft
Windows Update Web site or from the Microsoft Update Web site
http://support.microsoft.com/kb/910337
Windows could not start the Background Intelligent Transfer service on the
local computer. For more information, review the system event log. If this
is a non-Microsoft service, contact the service vendor and refer to
service-specific error code 2147942487. (0x80070057)



--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"ts_gt38" <ts_gt38@discussions.microsoft.com> wrote in message
news:7AB34F5A-8993-4E0B-8E83-F256446EA0A9@microsoft.com...
> Hi,
> I have the same problem. Here are the last few lines of the log:
>
> 2008-08-28 08:05:07:046 1240 1060 Agent * WARNING: Exit code =
> 0x80070057
> 2008-08-28 08:05:07:046 1240 1060 Agent *********
> 2008-08-28 08:05:07:046 1240 1060 Agent ** END ** Agent: Installing
> updates [CallerId = MicrosoftUpdate]
> 2008-08-28 08:05:07:046 1240 1060 Agent *************
> 2008-08-28 08:05:07:046 1240 1060 Agent WARNING: WU client failed
> installing
> updates with error 0x80070057
> 2008-08-28 08:05:07:375 4400 cc0 COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2008-08-28 08:05:07:375 4400 cc0 COMAPI - Install call failed
> 2008-08-28 08:05:07:375 4400 cc0 COMAPI - Reboot required = No
> 2008-08-28 08:05:07:375 4400 cc0 COMAPI - WARNING: Exit code =
> 0x80240FFF;
> Call error code = 0x80070057
> 2008-08-28 08:05:07:375 4400 cc0 COMAPI ---------
> 2008-08-28 08:05:07:375 4400 cc0 COMAPI -- END -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2008-08-28 08:05:07:375 4400 cc0 COMAPI -------------
> 2008-08-28 08:05:08:125 4400 824 COMAPI WARNING: Operation failed due to
> earlier error, hr=80070057
>
> Thanks!
>


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