RE: How to Recover From KB936357 Blue Screen of Death
i have a dell so i dont have a windows xp cd to install the recovery
console,..i have only a dell cd,..will that work?
> Thanks for the update on recoving from the blue screen. After several
> reinstalls of windows I have turned off updates for now until the problem is
> resolved. Your solution seems straight foward however I am not so tech savey
> to try another update that may crash my old Dell Latititude into blue again.
> If I have some time on my hands I will try your suggestions.
> "SmartArray" wrote:
> > After 5 days of narrowing down this problem to this specific Update, making
> > it happen, and recovering I thought I would share the solution so you
> > wouldn't have to suffer too! This problem seems to afflict Pentium4HT
> > processors in the 2.8-3.0Ghz range. This microcode should not install on
> > these processors as it appears to be a Core 2/Duo update, but somehow the P4
> > slipped through the install processor check.
> > Problem: After installing KB936357 microcode update, Windows XP will no
> > longer boot into any mode. Various blue screens will appear, some with and
> > some without stop codes.
> > Solution: Follow these steps and you will save yourself lots of time and
> > trouble of reinstalling.
> > 1) Boot the machine into the Windows Recovery Console. See KB if you don't
> > know how. You're now in basically a DOS shell with limited functionality.
> > 2) Type the following: cd $NtUninstallKB936357$\spuninst
> > This will basically change the active directory to the uninstall
> > directory created by this update.
> > 3) Type the following: BATCH spuninst.txt
> > You will see a couple of lines echo'd to the screen indicating a file
> > was copied.
> > 4) Type the following to reboot the machine: exit
> > 5) Your machine will now reboot into Windows XP.
> > 6) Go to control panel, and add-remove programs, select "show updates".
> > 7) Use add-remove programs to uninstall KB936357 update. This will finish
> > the cleanup of the registry and other misc windows stuff.
> > 8) Start Windows update, select "Custom", and click the little box under
> > the update for KB936357 to never show it again.
> > Countless hours were spent figuring out what was wrong, my machine was
> > essentially 100% updated except for this one, it was intentionally installed
> > knowing it would break (yes, willing to risk reinstalling for the third time)
> > just to prove it was the bain of my existence. Fortunately I was right . . .
> > I'll keep my nasty comments to myself, have a good night.