Okay, if you can't pick one -
First, make sure that your anti virus software isn't locking the registry
and preventing the installer from modifying the same.
Error message when you try to install Windows XP Service Pack 3: "Access is
denied" or "Service Pack installation did not complete"
http://support.microsoft.com/kb/949377
Also see:
How to reset security settings back to the defaults
http://support.microsoft.com/kb/313222
--
TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question:
http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
"lakelady" <lakelady@discussions.microsoft.com> wrote in message
news:07DFA0BA-F5D4-407D-90E8-684616E50BCF@microsoft.com...
>I am also getting the Access denied error
>
> "temprmntl" wrote:
>
>> It gets to backup section then gives the following message:
>> hckr\adox.key.2.8 to file c:\windows\$ntservicepackuninstall$\reg00765.
>> 5:access denied.
>> I am using administrator log in. i've checked all the support i can find
>> for this.