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Where does Update Store Files?

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 07-27-2008
Ken Maniak
 

Posts: n/a
Where does Update Store Files?
I am having a problem with Microsoft Update not installing 7 different
updates including SP1 for Office 2007 Enterprise Edition. Other updates for
Office and Windows have installed, but these 7 always fail to install. I
suspect that they were corrupted during the download. Does anyone know where
Update stores these files so I can delete them and try to redownload and
install them. Thanks.

Ken


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  #2 (permalink)  
Old 07-27-2008
ju.c
 

Posts: n/a
Re: Where does Update Store Files?
C:\WINDOWS\SoftwareDistribution\Download


ju.c


"Ken Maniak" <k.maniak@comcast.net> wrote in message
news:gq6dne0v1d7oLBbVnZ2dnUVZ_tninZ2d@comcast.com. ..
> I am having a problem with Microsoft Update not installing 7 different updates including
> SP1 for Office 2007 Enterprise Edition. Other updates for Office and Windows have
> installed, but these 7 always fail to install. I suspect that they were corrupted during
> the download. Does anyone know where Update stores these files so I can delete them and
> try to redownload and install them. Thanks.
>
> Ken
>

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  #3 (permalink)  
Old 07-27-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Where does Update Store Files?
Don't worry about that for now.

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!

=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/ph/6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

===========================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/



Ken Maniak wrote:
> I am having a problem with Microsoft Update not installing 7 different
> updates including SP1 for Office 2007 Enterprise Edition. Other updates
> for
> Office and Windows have installed, but these 7 always fail to install. I
> suspect that they were corrupted during the download. Does anyone know
> where
> Update stores these files so I can delete them and try to redownload and
> install them. Thanks.
>
> Ken


Reply With Quote
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