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Updates failed to install after service pack 3

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 07-21-2008
one4all
 

Posts: n/a
Updates failed to install after service pack 3
I just installed a new hard drive and relaoded Windows XP Proffessional from
a service pack 2 CD. I ran Windows Update and installed service pack 3, which
apparentlly installed fine. Now there are 12 more updates that will not
install. I get message that says, "A problem with your computer is
preventing the following updates from installing. " Any help with this
problem would be greatly appreciated.

The 12 update that wil not install are as follows:

Security Update for Microsoft .NET Framework, Version 2.0 (KB928365)
Windows Internet Explorer 7 for Windows XP
Security Update for Flash Player (KB923789)
Update for Windows XP (KB942763)
Cumulative Security Update for Internet Explorer 6 for Windows XP (KB950759)
Cumulative Security Update for ActiveX Killbits for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Windows Malicious Software Removal Tool - July 2008 (KB890830)
Security Update for Windows XP (KB951748)
Update for Windows XP (KB951978)

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  #2 (permalink)  
Old 07-21-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Updates failed to install after service pack 3
Asked/Answered dozens of time a week in this newsgroup.

CrystalBall© sez...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


one4all wrote:
> I just installed a new hard drive and relaoded Windows XP Proffessional
> from a service pack 2 CD. I ran Windows Update and installed service pack
> 3, which apparentlly installed fine. Now there are 12 more updates that
> will not install. I get message that says, "A problem with your computer
> is
> preventing the following updates from installing. " Any help with this
> problem would be greatly appreciated.
>
> The 12 update that wil not install are as follows:
>
> Security Update for Microsoft .NET Framework, Version 2.0 (KB928365)
> Windows Internet Explorer 7 for Windows XP
> Security Update for Flash Player (KB923789)
> Update for Windows XP (KB942763)
> Cumulative Security Update for Internet Explorer 6 for Windows XP
> (KB950759)
> Cumulative Security Update for ActiveX Killbits for Windows XP (KB950760)
> Security Update for Windows XP (KB950762)
> Security Update for Windows XP (KB951376)
> Security Update for Windows XP (KB951698)
> Windows Malicious Software Removal Tool - July 2008 (KB890830)
> Security Update for Windows XP (KB951748)
> Update for Windows XP (KB951978)


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  #3 (permalink)  
Old 07-21-2008
Shenan Stanley
 

Posts: n/a
Re: Updates failed to install after service pack 3
one4all wrote:
> I just installed a new hard drive and relaoded Windows XP
> Proffessional from a service pack 2 CD. I ran Windows Update and
> installed service pack 3, which apparentlly installed fine. Now
> there are 12 more updates that will not install. I get message
> that says, "A problem with your computer is preventing the
> following updates from installing. " Any help with this problem
> would be greatly appreciated.
>
> The 12 update that wil not install are as follows:

<snipped>

As many will tell you - ignore the title and symptoms listed in the article
referred to. Do method 1 and 2 and see if it fixes your issue whether or
not you repaired anything.

http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.

*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.

Hope that helps - come back and let us know!

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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