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Stuck in the middle of an update

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 07-18-2008
chshed4
 

Posts: n/a
Stuck in the middle of an update
I am running Vista and this morning it told me I had three updates available.
(Updaet for Vista, Malicious Software Removal Tool, and Update for Outlook
2007) I downloaded them (might have been interrupted) but then it gave me
the normal exclamation mark under the start menu where it installs your
updates and shuts down. I chose this and three hours later it still said
installing 1 of 1. Finally I just restarted and tried again but it gets no
where. If I try and do it with the computer on it stays at 0% I can't open
any office program (it jsut frezzes explorer) or open any attachment from
outlook. This is the last bit of my log. Any help would be greatly
appreciated as I am at a standstill right now without Office.

2008-07-17 19:49:11:255 1092 e18 AU #############
2008-07-17 19:49:11:255 1092 e18 AU ## START ## AU: Download updates
2008-07-17 19:49:11:255 1092 e18 AU #########
2008-07-17 19:49:11:255 1092 e18 AU # Found no download approved updates.
2008-07-17 19:49:11:255 1092 e18 AU #########
2008-07-17 19:49:11:255 1092 e18 AU ## END ## AU: Download updates
2008-07-17 19:49:11:255 1092 e18 AU #############
2008-07-17 19:50:59:401 1092 c78 AU Interactive Download was cancelled
2008-07-17 19:50:59:610 1092 c78 AU UpdateDownloadProperties: 2 download(s)
are still in progress.
2008-07-17 19:50:59:610 1092 c78 AU UpdateDownloadProperties: download
priority has changed from 3 to 1.
2008-07-17 19:50:59:610 1092 c78 Agent Setting download properties on call
8B1623C9-305F-4CE2-B330-104D6234B8FC: priority=1, interactive=0, owner is
system=1, proxy settings=1, proxy session id=-1
2008-07-17 19:50:59:665 1092 c78 Agent Setting download properties on call
486E6D9F-5123-42EE-8FF1-1A55001915D7: priority=1, interactive=0, owner is
system=1, proxy settings=1, proxy session id=-1
2008-07-17 19:50:59:669 1092 c78 AU Piggybacking on an AU detection already
in progress
2008-07-17 19:50:59:669 1092 c78 AU AU setting pending client directive to
'Install Complete Ux'
2008-07-17 19:50:59:669 1092 c78 AU Changing existing AU client directive
from 'Progress Ux' to 'Install Complete Ux', session id = 0x1
2008-07-17 19:50:59:670 1092 c78 AU AU setting pending client directive to
'Install Approval'
2008-07-17 19:50:59:671 1092 c78 AU Changing existing AU client directive
from 'Install Complete Ux' to 'Install Approval', session id = 0x1
2008-07-17 19:50:59:719 3692 d10 CltUI AU client got new directive =
'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},
return = 0
2008-07-17 19:50:59:731 1092 179c AU WARNING: Returning due to error from
GetDownloadProgressUx, error = 0x8024000C
2008-07-17 19:50:59:731 1092 179c AU WARNING: GetInteractiveInstallProgress
failed, error = 0x8024000C
2008-07-17 19:50:59:731 2996 17bc WUApp WARNING: Call to
GetInteractiveInstallProgress failed, hr=8024000C
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  #2 (permalink)  
Old 07-18-2008
Engel
 

Posts: n/a
RE: Stuck in the middle of an update
Hello chshed4,

See <http://support.microsoft.com/kb/949358> for possible help.

0x8024000C WU_E_NOOP No operation was required.

Previous conversations about the problem:
<http://groups.google.com/group/microsoft.public.windowsupdate/search?hl=en&q=0x8024000C+&start=0&scoring=d&hl=en &>


I hope this post is helpful.

Let us know how it works ┬║ut.

Good luck
-=-


"chshed4" wrote:

> I am running Vista and this morning it told me I had three updates available.
> (Updaet for Vista, Malicious Software Removal Tool, and Update for Outlook
> 2007) I downloaded them (might have been interrupted) but then it gave me
> the normal exclamation mark under the start menu where it installs your
> updates and shuts down. I chose this and three hours later it still said
> installing 1 of 1. Finally I just restarted and tried again but it gets no
> where. If I try and do it with the computer on it stays at 0% I can't open
> any office program (it jsut frezzes explorer) or open any attachment from
> outlook. This is the last bit of my log. Any help would be greatly
> appreciated as I am at a standstill right now without Office.
>
> 2008-07-17 19:49:11:255 1092 e18 AU #############
> 2008-07-17 19:49:11:255 1092 e18 AU ## START ## AU: Download updates
> 2008-07-17 19:49:11:255 1092 e18 AU #########
> 2008-07-17 19:49:11:255 1092 e18 AU # Found no download approved updates.
> 2008-07-17 19:49:11:255 1092 e18 AU #########
> 2008-07-17 19:49:11:255 1092 e18 AU ## END ## AU: Download updates
> 2008-07-17 19:49:11:255 1092 e18 AU #############
> 2008-07-17 19:50:59:401 1092 c78 AU Interactive Download was cancelled
> 2008-07-17 19:50:59:610 1092 c78 AU UpdateDownloadProperties: 2 download(s)
> are still in progress.
> 2008-07-17 19:50:59:610 1092 c78 AU UpdateDownloadProperties: download
> priority has changed from 3 to 1.
> 2008-07-17 19:50:59:610 1092 c78 Agent Setting download properties on call
> 8B1623C9-305F-4CE2-B330-104D6234B8FC: priority=1, interactive=0, owner is
> system=1, proxy settings=1, proxy session id=-1
> 2008-07-17 19:50:59:665 1092 c78 Agent Setting download properties on call
> 486E6D9F-5123-42EE-8FF1-1A55001915D7: priority=1, interactive=0, owner is
> system=1, proxy settings=1, proxy session id=-1
> 2008-07-17 19:50:59:669 1092 c78 AU Piggybacking on an AU detection already
> in progress
> 2008-07-17 19:50:59:669 1092 c78 AU AU setting pending client directive to
> 'Install Complete Ux'
> 2008-07-17 19:50:59:669 1092 c78 AU Changing existing AU client directive
> from 'Progress Ux' to 'Install Complete Ux', session id = 0x1
> 2008-07-17 19:50:59:670 1092 c78 AU AU setting pending client directive to
> 'Install Approval'
> 2008-07-17 19:50:59:671 1092 c78 AU Changing existing AU client directive
> from 'Install Complete Ux' to 'Install Approval', session id = 0x1
> 2008-07-17 19:50:59:719 3692 d10 CltUI AU client got new directive =
> 'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D},
> return = 0
> 2008-07-17 19:50:59:731 1092 179c AU WARNING: Returning due to error from
> GetDownloadProgressUx, error = 0x8024000C
> 2008-07-17 19:50:59:731 1092 179c AU WARNING: GetInteractiveInstallProgress
> failed, error = 0x8024000C
> 2008-07-17 19:50:59:731 2996 17bc WUApp WARNING: Call to
> GetInteractiveInstallProgress failed, hr=8024000C

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