You'll need to start the service for the thing to work. Here's 80070422's link:
Down toward the end, on that page, it says this:
"5. Next to Service status, check to see if the service is started. If it
is not, click Start. If you are prompted for an administrator password or
confirmation, type the password or provide confirmation."
Since you say that you can't do that, you should follow their next advice:
"If the problem persists after you have followed the steps above, go to the
Windows Update Support Center website to try to find more information about the
error code or to request support by e-mail."
Click through on the link where it says to go to the WU support center.
You'll see that there would be no charge for email assistance from
Microsoft for your problem. That is what I would do - request e-mail support.
<cloud james> wrote in message news:firstname.lastname@example.org...
> Whenever I tried to do a windows update , it doesn't load and give an error
> message saying
> error 80070422
> I seen so many post and try to do what microsoft say and many other solution
> but still give me this error =(
> There are a few forums that wants me to download some anti-malware program and
> registry program.. i really don't know are they really trustworthy or cause
> more problems so i didnt do them.
> Anyway these are the methods I tried:
> Solution 1.
> 1. Running Full scan with
> - Symntec Anti-Virus
> - CCleaner
> - Windows Defender
> - Live One Scanner
> - A-Squared Scanner
> - Spybot
> (They are all default installed in my Laptop)
> 2. Clearing al Cookies...etc those program wants me to fix those selected
> 3. Restart Laptop.
> 4. Doesnt help....
> Solution 2.
> 1.Go to adminstrative tools, double-click services make sure Windows Module
> Installer is On Manual.
> 2.Go to adminstrative tools, double click services
> make sure Windows update is on Automatic. (as suggested by microsoft).
> 3. Next thing I see. Its still disabled and the Service Status here shows,
> 4. It doesn't allow me to click anything under Service status, (doesn't allow
> me to start). and it remains Disabled >_<
> Can Someone help me please... I would really appreciate it ><.
> Thank you.