Judging from similar posts here in the past month or so, the behavior may be
due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.
Unexplained computer behavior may be caused by deceptive software
Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
When all else fails, HijackThis v2.0.2
) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
, or other appropriate forums for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
> Now first off I know my computer caught a virus/malware/spyware whatever
> call it. I haven't been able to solve the problem yet and pop-ups keep
> showing up on my screen. So I decided to tackle the other problem first.
> Ever since I caught the virus my automatic updates got turned off.
> I did the standard go to Security Center to turn it on. -> didn't work.
> Went to Control Panel -> System -> Automatic Updates -> It was already on
> "Automatic (Recommended)
> Went to services.msc through the Run command and tried to enable Automatic
> Updates, but when I click apply it just goes right back to disable.
> I'm wondering if this is because of the virus. I can't go on Internet
> browsers on my computer to solve this problem because whenever I do 40
> pop-ups come up at the same time and my computer freezes.
> How would you suggest me to fix this? and is fixing Automatic Updates a
> concern for my current issue?
> Thank you SO much for your help!