It's always best to begin a new thread about /your/ problems, Sue.
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number.
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
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~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
> What I was referring to is the clearing of the files as described by
> tauradrain MVP. The Update appears to bei=ginand progress properly but
> the error code 8e5e03fa for just the junk mail filter. The malicious
> software removal tool appears to install corrrectly but shows up again and
> again in the available update. This is very frustrating especially on
> dialup. I even downloaded and installede the update manually and no luck.
> Thanks for any help you can give,
> "PA Bear [MS MVP]" wrote:
>> Did what? To whom are you replying, Sue?
>> Sue wrote:
>>> Hi, I did this and when I started Update again it was blank. It went
>>> through its check and noted that i needed the same two updates kb890830
>>> KB905866. It took FOREVER - I am on dialup.
>>> The software appeared to download properly but wouod not install the
>>> mail filter. Cheked update again and the same two are still available.
>>> What can i do now. On dialup it is time comsuming to look for solutions
>>> to wait and wait for pages to load and downloads.