Judging from similar posts here in the past month or so, the behavior may be
due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.
Unexplained computer behavior may be caused by deceptive software
Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
When all else fails, HijackThis v2.0.2
) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
, or other appropriate forums for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
Start a free Windows Update support incident request:
Support for Windows Update:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
Alexandra Badaro wrote:
> When I try to update I got this message:
> "the site cannot continue because one or more of these Windows services is
> not running"
> BUT I did this: Click Start, and then click Run>Type services.msc and then
> click OK>
> In the list of services, double-click on Automatic Updates and then click
> In the Startup type list, select Automatic and click Apply>Verify that the
> Service status is started, if the Service Status is Stopped click on the
> Start Button.
> THESE DIDNOT WORK. the button Start doesn't enable and the service staus
> never starts.
> maybe I've lost this: C:\WINDOWS\system32\svchost.exe -k netsvcs what may
> cause this big trouble.
> HELP PLEASE. I'm from Brazil and my windows xp sp2 is in english.